Kenneth Jamal Qualls, 41331 Michelle Ct, Jonesboro, GA 30238

Desktop Support Technician at NCR Corporation

Greater Atlanta Area

Computer Networking

NCR Corporation - Peachtree City since Aug 2012
Desktop Support Technician Down To The Wire Apr 2009 - Mar 2013
Field Service Technician Wireless Generation 2010 - 2011
Helpdesk Support SunGard Availability Services Aug 2009 - Nov 2009
Operation SunGard Availability Services Aug 2009 - Nov 2009
Operation Technician Loomis, Fargo & Co Feb 2007 - Oct 2008
Armored Service Technician Paulding RYDC Feb 2006 - Jul 2006
Juvenile Correction Officer Georgia Diagnostic Classification Prison Nov 2003 - May 2005
Officer T-Mobile Solution Aug 2002 - Jan 2003
Customer Service Representative

Keller Graduate School of Management of DeVry University 2011 - 2013
Master of Business Administration (MBA) with a concentration in Project Management Westwood College 2007 - 2009
Griffin Technical College
Associates degree; High School Diploma, CNE Keller Graduate School of Management of DeVry University
Mount Zion High School

Cabling, Troubleshooting, Routers, Switches, Operating Systems, Cisco, Documentation, Ethernet, Windows, Telecommunications, Customer Satisfaction, Customer Service, Supervisory Skills, Fax, Wireless Networking, XP, Computer Hardware, Network Operations, Printers, TCP/IP, Data Center, Hardware, Desktop Support, Servers

8544 Lakemeadow Dr, Union City, GA 30291

Computer Networking

NCR Corporation - Peachtree City since Aug 2012
Desktop Support Technician Down To The Wire Apr 2009 - Mar 2013
Field Service Technician Wireless Generation 2010 - 2011
Helpdesk Support SunGard Availability Services Aug 2009 - Nov 2009
Operation SunGard Availability Services Aug 2009 - Nov 2009
Operation Technician Loomis, Fargo & Co Feb 2007 - Oct 2008
Armored Service Technician Paulding RYDC Feb 2006 - Jul 2006
Juvenile Correction Officer Georgia Diagnostic Classification Prison Nov 2003 - May 2005
Officer T-Mobile Solution Aug 2002 - Jan 2003
Customer Service Representative

Keller Graduate School of Management of DeVry University 2011 - 2013
Master of Business Administration (MBA) with a concentration in Project Management Westwood College 2007 - 2009
Griffin Technical College
Associates degree; High School Diploma, CNE Keller Graduate School of Management of DeVry University
Mount Zion High School

Cabling, Troubleshooting, Routers, Switches, Operating Systems, Cisco, Documentation, Ethernet, Windows, Telecommunications, Customer Satisfaction, Customer Service, Supervisory Skills, Fax, Wireless Networking, Computer Hardware, Network Operations, Printers, Tcp/Ip, Data Center, Hardware, Desktop Support, Servers, Help Desk Support, Cisco Technologies, Active Directory, Technical Support, Security, Software Installation, Computer Network Operations, Computer Security, Networking, System Administration, Software Documentation, Network Security, Management, Network Administration, Windows 7, Windows Server, Dhcp, Linux, Windows Xp, Dns, Lan Wan, Storage, Ccna, Cisco Systems Products

NCR May 2012 to 2000
Help Desk Agent II Down to the Wire 2009 to 2000
Field Service Technician / Manager SUNGARD - Atlanta, GA 2009 to 2009
Operation Technician LOOMIS, FARGO, & CO - Atlanta, GA 2007 to 2008
Leader in worldwide cash distribution Georgia Diagnostic and Classification Prison - Jackson, GA 2003 to 2005
Corrections Officer

Keller Graduate School of Management - Stockbridge, GA 2011 to 2013
Master of Business Administration in Project Management 3.3 GPA WESTWOOD COLLEGE - Atlanta, GA
Bachelor of Science in Computer Networking Management Griffin Technical College

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