Kimberly Terrill resumes & CV records
Resumes
Client Service Management Supervisor, Cst Lead And Fst Manager
Location:
2243 Kimberwicke Cir, Oviedo, FL 32765
Industry:
Information Technology And Services
Work:
Verizon Business
Client Service Management Supervisor, Cst Lead and Fst Manager Centralized Showing Service Mar 2015 - Apr 2016
Operations Supervisor Johnston County Schools Aug 2007 - Jun 2012
Spanish Teacher Scholastic Book Fairs Mar 2004 - Feb 2005
Regional Customer Care Manager At&T Jul 1997 - Mar 2004
Customer Care and Technician Support Supervisor
Client Service Management Supervisor, Cst Lead and Fst Manager Centralized Showing Service Mar 2015 - Apr 2016
Operations Supervisor Johnston County Schools Aug 2007 - Jun 2012
Spanish Teacher Scholastic Book Fairs Mar 2004 - Feb 2005
Regional Customer Care Manager At&T Jul 1997 - Mar 2004
Customer Care and Technician Support Supervisor
Education:
East Carolina University Jun 2010
East Carolina University 2008 - 2010
University of Phoenix May 2002
Master of Business Administration, Masters At&T School of Business and Technology 1999 - 2000
Masters, Project Management Hartwick College May 1994
Bachelors, Bachelor of Arts Hartwick College 1990 - 1994
Bachelors, Art, Spanish Hartwick College 1989 - 1994
Bachelors, Spanish Language and Literature, Literature, Spanish Language
East Carolina University 2008 - 2010
University of Phoenix May 2002
Master of Business Administration, Masters At&T School of Business and Technology 1999 - 2000
Masters, Project Management Hartwick College May 1994
Bachelors, Bachelor of Arts Hartwick College 1990 - 1994
Bachelors, Art, Spanish Hartwick College 1989 - 1994
Bachelors, Spanish Language and Literature, Literature, Spanish Language
Skills:
Call Centers, Team Building, Project Management, Training, Management, Customer Service, Leadership, Telecommunications, Microsoft Office, Education, Process Improvement, Team Leadership, Microsoft Excel, Troubleshooting, Customer Retention, Hiring, Customer Satisfaction
Interests:
Children
Education
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Education
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Languages:
Spanish
Certifications:
At&T School of Business and Technology, License N/A
Masters In Project Management
Itil Foundations Certificate In It Service Management
License N/A
Masters In Project Management
Itil Foundations Certificate In It Service Management
License N/A
Kimberly Terrill
Agent And Csr
Work:
Agent and Csr
Agent And Csr
Work:
Agent and Csr
Kimberly Terrill
Location:
United States
Kimberly Terrill - Clayton, NC
Work:
Carolina Comfort Air - Clayton, NC Jul 2013 to Aug 2014
Billing, Accounts Payable and HR specialist Xerox/ACS - Cary, NC Sep 2012 to Jul 2013
Benefits Specialist Johnston County Schools - Smithfield, NC Sep 2007 to Jun 2012
Teacher - Spanish Scholastic Bookfairs - Lake Mary, FL Mar 2004 to Feb 2005
Regional Customer Care Manager AT&T Wireless Services - Orlando, FL Oct 1997 to Mar 2004
Customer Care and Tech Support Supervisor
Billing, Accounts Payable and HR specialist Xerox/ACS - Cary, NC Sep 2012 to Jul 2013
Benefits Specialist Johnston County Schools - Smithfield, NC Sep 2007 to Jun 2012
Teacher - Spanish Scholastic Bookfairs - Lake Mary, FL Mar 2004 to Feb 2005
Regional Customer Care Manager AT&T Wireless Services - Orlando, FL Oct 1997 to Mar 2004
Customer Care and Tech Support Supervisor
Education:
AT&T School of Business and Technology - Lake Mary, FL Sep 1999 to Jul 2000
Masters in Project Management Hartwick College - Oneonta, NY Sep 1990 to May 1994
Bachelor of Art in Spanish
Masters in Project Management Hartwick College - Oneonta, NY Sep 1990 to May 1994
Bachelor of Art in Spanish