Location:
148 Madison Ave, New York, NY 10016
Work:
Sdl + Ghs
Apr 2011 - Sep 2018
Team Lead - Account Managment
Health Net
Nov 2003 - Apr 2011
Account Manager
Mhn
Aug 2003 - Dec 2004
Intake Supervisor
The Regence Group
Apr 1998 - Aug 2001
Lead - Customer Service
Peace Corps
Jul 1988 - Jul 1990
Us Peace Corps Volunteer
One Medical Group
Jul 1988 - Jul 1990
Client Services Account Manager
Education:
Boise State University 1984 - 1988
Bachelors, Bachelor of Arts, Communication
Skills:
Account Management, Customer Service, Call Centers, Insurance, Health Insurance, Management, Healthcare, Call Center, Employee Benefits, New Business Development, Team Building, Customer Retention, Salesforce.com, Managed Care, Process Improvement, Working With Brokers, Leadership, Strategic Planning, Business Development, Hipaa, Business Process Improvement, Medicare, Contact Centers
Certifications:
Nahu Account Manager Certified