Industry:
Information Technology And Services
Work:
Sbg Technologies
Senior It Program Manager
Digieon Technologies A Division of Infovance
Oct 2012 - Jan 2014
Operations Director
Aarp
Jan 2011 - Dec 2012
Senior Director Business Integration
Aarp
Apr 2008 - Dec 2010
Senior Director Quality Management and Member Relations
Citi
Aug 1988 - Mar 2008
Senior Vice President and International Relationship Manager - Technology
Citi
Oct 2001 - Nov 2002
Vice President and Managing Director - Regional Systems Support
Citibank Northern Europe
Mar 2000 - Oct 2001
Vice President and Managing Director  Business Project Management and Control
Citibank Cards Operations/Citibank Privatkunden Ag Duesseldorf
Sep 1998 - Mar 2000
Vice President and Manager Process Improvement and Control
Citibank Kartenservice Frankfurt Germany/Citibank Cards Operations Nordhorn Germany
Oct 1996 - Sep 1998
Manager , Process Improvement and Control
Citibank – Card Products Towson Maryland Frankfurt & Nordhorn Germany Brussels Belgium
Jan 1995 - Oct 1996
Manager, Process Improvement and Control
Citibank – Card Products Towson Maryland Frankfurt & Nordhorn Germany Brussels Belgium
Aug 1988 - Jan 1995
Project Manager and Business Analyst
Blue Cross Blue Shield
1984 - 1988
Project Manager, Management Services
Education:
The Johns Hopkins University - Carey Business School 1979 - 1982
Masters, Business
Mount Holyoke College
Bachelors, Bachelor of Arts, Psychology, English Literature
Villanova University
Skills:
Process Improvement, Project Management, Program Management, Sdlc, Management, Leadership, Strategic Planning, Vendor Management, Business Process Improvement, Business Analysis, Crm, Cross Functional Team Leadership, Project Portfolio Management, Operations Management, Risk Management, Business Process Re Engineering, Change Management, Credit Cards