Leonardo Valle2428 Ball St, Galveston, TX 77550

Company: Kenseal construction products 2013 Position: Sales and operations cordinator

Detail Mastery and Organization: Manage all store operations to ensure that sales transactions • customer payments and collection activities are properly performed in accordance with the Companys operations procedures and all applicable laws. Increase store profitability through customer relationship development • community involvement • marketing • soliciting new business sources • employee training and managing all store operating expenses. Coach • lead and develop all team members for the store to maximize their performance potential. Direct • prioritize • delegate and supervise the work of all store employees Determine and/or approve loan values based off of a comprehensive vehicle appraisal. o Interview and hire qualified candidates for position openings as well as train and retain current staff on company policies and operational procedures Prepare and analyze daily • monthly and other company reports and communicate information necessary to various levels of management. Manage all aspects of day-to-day operations as multi-company owner of WMLT Construction: Estimate and bid projects. o Negotiate bids with property managers • building engineers and tenants. o Over the phone and face to face sales and negotiation experience o Manage projects • read and interpret blue prints and coordinate with sub contractors. o Finances: accounts payable/receivable • invoicing • budgeting and marketing. o Rapidly learned and master varied computer programs - Microsoft Office Suite 2007. o Commercial and residential construction knowledge and ability to read and understand blueprints. Passed the Virginia Class A Contractors Licensing exam Oversee front-office operations and provide impeccable customer service: o Trained • Coached • Supervised and evaluated staff • to improve performance. o Develop and implement strategic marketing plan for business. Sales and Customer Service: Excellent customer relationship skills and loyalty (both internal and external customers). o Create and maintain a great work relationship with finance managers • service writers and manager • mechanics and parts personnel. o Create and manage the Buyer Seller relationship with clients. o Responding promptly to customer needs • with strong follow-through and consistent commitment. Face to face price and feature negotiation with clients. o Listens attentively • communicate persuasively and follows through with diligently. o Out-of-the-box quick thinking that relates with great interpersonal and communication skills • sustain my commitment to excellence. o Meet and surpass sales and quality goals. o Product knowledge and provide expert guidance on insurance needs based on their assets. o Correctly assess risks based on companies underwriting guidelines. o Ability to develop strategies in order to achieve organizational goals with ease. o Self motivation by setting and achieving my own challenging goals • demonstrating persistence until I overcome all obstacles.