Work:
JP Morgan Chase Mar 2008 to 2000
Sr. Operations Specialist/ Quality Analyst
JP Morgan Chase - Arlington, TX Oct 2006 to Mar 2008
Retention Specialist / Customer Service Representative
Wal-Mart, New Orleans - Houston, TX Aug 1999 to Oct 2006
Certified Pharmacy Technician, CVS
Wal-Mart, New Orleans - New Orleans, LA Aug 2001 to Jan 2005
Network Administrator
Wal-Mart, New Orleans - New Orleans, LA Aug 2000 to Jul 2003
Math Teacher
Education:
University of Texas at Arlington - Arlington, TX Dec 2009
Master's of Business Administration
University of New Orleans - New Orleans, LA 2005
Education
Xavier University of Louisiana - New Orleans, LA May 2003
BS in Psychology
University of Texas at Arlington - Arlington, TX
Master's of Health Care Administration
Skills:
Programming in Java Language, Microsoft Word, Excel, PowerPoint, Access, Project, Outlook, Limited VBA and Macro writing, Fidelity MSP Windows Operating Systems (2000, XP, Vista, 7). Adobe Creative Suite, Various Audio and Video Programs, System Rebuilds, Ability to effectively communicate complex technical issues. I currently do freelance work in technical support, doing hardware and software repairs and troubleshooting.