Industry:
Information Technology And Services
Work:
Credit Human
Mortgage Agent
San Antonio Federal Credit Union
Bilingual Member Service Representative
Intersection Co.
Aug 1, 2012 - Oct 1, 2013
Web and Itru Support Specialist
The Home Depot
Mar 2013 - Sep 2013
Hardware Associate
Sykes
Aug 1, 2007 - Mar 1, 2011
Subject Matter Expert
Taca
Nov 1, 2005 - May 1, 2007
Customer Service Representative
Education:
Universidad Centroamericana José Simeón Cañas 2006 - 2010
Liceo Salvadoreno 1999 - 2000
Skills:
Customer Service, Microsoft Office, Call Center, Customer Satisfaction, Itil, Process Improvement, Customer Experience, Troubleshooting, Team Leadership, Avaya, Operations Management, Team Management, Project Management, Windows, Business Analysis, Oracle Applications, Sap, Lotus Notes, Stocking, Inventory Control, Supply Ordering
Interests:
Call Center
Management
Travel and Airlines