Work:
Unitedhealth Group 2010 to 2000
Senior Business Process Analyst
Femme Comp Inc - Chantilly, VA 2009 to 2010
Principal IT Service Management Advisor
Family Health International - Durham, NC 2007 to 2009
Director, Global IT Operations
Consonus Technologies - Cary, NC 2004 to 2007
Managed Services Practice Manager
Redundant Networks, Inc - Raleigh, NC 2003 to 2004
Datacenter Consultant
Dextrys Inc - Wakefield, MA Jan 2003 to Jun 2003
Management Consultant
Conxion Corporation - Santa Clara, CA Jan 2002 to Dec 2002
Vice President, IT Operations
Ventro Corporation - Mountain View, CA 2000 to 2001
Vice President, IT Operations
Merrill Lynch - New York, NY 1997 to 2000
Vice President - Global Managed Desktop Services
American Express - New York, NY 1996 to 1997
Vice President and Technology Leader
Credit Suisse First Boston - New York, NY 1993 to 1996
Vice President
Quick America - New York, NY 1992 to 1993
Senior Manager, Installation and Service
ILX Systems, Inc - New York, NY 1989 to 1992
Manager of Installation Services
Fulbright Jaworski & Reavis Mcgrath - New York, NY 1988 to 1989
MIS Director
Data General - Westborough, MA 1983 to 1988
Senior Software Engineer
Education:
Mercer University - Atlanta, GA 1987 to 1988
MBA in MIS
Worcester Polytechnic Institute - Worcester, MA 1979 to 1983
B.Sc. in Computer Science
Skills:
Technology Strategy, IT Operations Management, Change / Configuration Management, Business & Technology Alignment, Datacenter Management, IT Asset Management, Team Building and Leadership, Infrastructure Management, Security Management, Compliance Management, Network Management, Business Continuity Management, Program and Project Management, Service Desk Management, Performance Management, Process Analysis and Improvement, Incident & Problem Management, Vendor and Contract Management