Work:
Skinny Body Care - Buffalo, NY Feb 2013 to Nov 2014
Self Employed
First Niagara Bank - Amherst, NY Dec 2011 to May 2013
Ops Specialist II
JetBlue Airlines - Cheektowaga, NY Mar 2011 to Jun 2011
Front Desk Operations
Citigroup - Amherst, NY Mar 2007 to Nov 2008
Intermediate Operations Representative
HSBC Mortgage Corporation - Depew, NY Nov 2001 to Jun 2006
Mortgage Operations Representative
Education:
Cleveland Hill High School Jun 1981
Diploma in General Business
Skills:
Skills Operations and Financial Analysis. Bank and Statement Reconciliation's. Retail Banking. Reporting / Documentation. Data Entry/Receipts/Invoices/Purcha... Efficiency Management and Appraisal Processes. Customer Service. Data Entry. InsuranceTerminology. Knowledge of Office Equipment (Copier/Fax). Administrative Support. Alphanumeric Filing. Confidential Records Management. Mail Distribution. Research and Reporting. PC Operations/Data/Back-ups. Special Events and Project Management. Typing / Data Entry. Insurance Claims Processing. Data Retrieval. Basic Computer Maintenance. Mail Handling. Oral Communication. Problem Solving. Leadership. Policy and Procedures Development. Written and Verbal Communication. Goal Setting/Accomplishment. Computer Literacy. Internet Explorer. GroupWise. MS Word. MS Office XP (All Products). MS Outlook. MS Excel. MS Windows NT 4.0. AS/400. Lotus Notes. Adobe Acrobat. Word Perfect (all recent versions). Internet Research. Windows, Zeus, []