Mary Rogers Anderson, 6313958 5Th Pl S, Burien, WA 98168

Public Housing Nov 2005 to 2000
HOUSING SPECIALIST - Section 8 Trammel Crow Residential - Houston, TX Aug 2001 to Oct 2005
TAX CREDIT SPECIALIST The Mills Residential - Houston, TX Sep 2000 to Aug 2001
LEASING SPECIALIST Washington State DSHS - Seattle, WA Jul 1998 to Aug 2000
INTERN

American Intercontinental University - Houston, TX 2008 to 2013
Masters in Business Administration Crown College - Seattle, WA 2004 to 2006
BACHELOR OF ARTS in PUBLIC ADMINISTRATION

Physio-Control - Redmond, WA Apr 2014 to Sep 2014
Quality Control Supervisor RAFI, USA - Lynnwood, WA Jun 2013 to Apr 2014
Quality Control Manager B.E. Myers - Redmond, WA Aug 2007 to Jun 2013
Electronics Assembly Production Supervisor/Inventory Control Supervisor Carlyle, Inc - Tukwila, WA May 2006 to Aug 2007
Production Supervisor The Kendall Company - Bothell, WA Oct 1996 to Oct 2000
Production Manager ATS Corporation - Bothell, WA Sep 1991 to Oct 1996
Electronics Assembly Supervisor

TriWest Healthcare Alliance - Puyallup, WA Dec 2013 to Apr 2014
Patient Service Representative RH Anders Group Janitorial LLC - Tacoma, WA Oct 2011 to Nov 2013
Small Business Owner AFFILIATED COMPUTER SYSTEMS - Kent, WA Feb 2010 to Mar 2011
Patient Account Specialist R&P Janitorial - Tacoma, WA May 2007 to Jun 2009
Administrative Assistant Auburn Multicare Clinics, Family Practice, Internal Medicine and OBGYN - Auburn, WA Jan 2009 to Mar 2009
Medical Assistant (EXTERNSHIP) Holland America Cruise Line - Seattle, WA Jan 2006 to May 2007
Elite Reservations Agent

Clover Park Technical College - Lakewood, WA Mar 2008 to Mar 2009
Certificate of Completion in Medical Assistant Oakland Alternative High School - Tacoma, WA Sep 1996 to Jun 2000
High School Diploma in General Studies

SKILLS & ABILITIES Excellent Customer Service Strong knowledge of software including: EPIC, CARE RADIUS (Military software), MS WORD, EXCEL, OUTLOOK, CUBS, SMS, ISUITE, and PASSPORT. Medical terminology Direct patient care Quick learner Proficiency in handling and resolving customer issues and problems with diplomacy and professionalism. Proficiency in establishing and maintaining effective professional working relationships with staff and patients Detail oriented and able to multi-task in fast-paced environment Great attendance and punctuality Reliable Experienced collecting for medical bills Experience with heavy call volume, 70 - 120 calls per day. Critical thinker and problem solver Verbal and written communication Time management including meeting deadlines

RH Anders Group Janitorial LLC. - Tacoma, WA Jun 2011 to Jun 2013
Small Business Owner AFFILATED COMPUTER SYSTEMS - Kent, WA Feb 2010 to Mar 2011
Patient Account Specialist R&P Janitorial - Tacoma, WA May 2007 to Jun 2009
Administrative Assistant Auburn Multicare Clinics, Family Practice, Internal Medicine and OBGYN - Auburn, WA Jan 2009 to Mar 2009
Medical Assistant Holland America Cruise Line - Seattle, WA Jan 2006 to May 2007
Elite Reservations Agent

Clover Park Technical College - Lakewood, WA Mar 2008 to Mar 2009
Certificate of Completion in Medical Assistant Oakland Alternative High School - Tacoma, WA Sep 1996 to Jun 2000
High School Diploma in General Studies

SKILLS & ABILITIES Keyboarding Skills- 65 wpm Reliable Quick leaner Customer service Bill collections Data entry Proficient with Microsoft Excel, Word, and Outlook Knowledge of EPIC, CUBS, SMS, ISUITE, PASSPORT software Problem solving Managing 100+ employee's High volume call center exp. Organized

Lambert Marble & Tile Works - Seattle, WA Jul 2014 to Mar 2015
Full-Charge Bookkeeper Corrales Family Practice - Corrales, NM May 2013 to Jul 2014
Full-Charge Bookkeeper Tax Pro - Rio Rancho, NM Jan 2013 to Apr 2013
Operations Manager/Accounting InterPlexus, Inc - Kent, WA 2000 to 2011

Fred Meyer - Auburn, WA 1993 to 2011
Cashier BPI, Inc. - a subsidiary of HON Industries - Kent, WA 1990 to 1992
Accounting Supervisor Beverage Distributors, LLC - Aurora, CO 1983 to 1990
Director of Finance Mary Heinle - Denver, CO 1980 to 1983
Owner Pannell Kerr Forster & Co - Phoenix, AZ 1972 to 1980
Senior Audit Manager

Supplemental Health Services Oct 2010 to 2000
Registered Nurse Substitute School Sep 2009 to 2000
Nurse Substitute School Aug 2009 to 2000
Nurse Cardinal Glennon - St. Louis, MO Dec 2007 to Jun 2009
Registered Nurse / Student Nurse / Unit Secretary / Unit Assistant Loan Closer - St. Louis, MO Oct 2001 to Jan 2002
customer service