Melissa A Whitener, 67Marstons Mills, MA

13451 Conneaut Lake Rd, Conneaut Lake, PA 16316

Hospitality

Target Hospitality
Chef Xanterra Parks & Resorts
Food and Beverage Manager Xanterra Parks & Resorts May 2013 - Aug 2013
Assistant Food and Beverage Manager Vocational and Psychological Services Oct 2012 - May 2013
Job Coach

Boston University 1992 - 1994
Bachelors, Bachelor of Science, Hospitality Cape Cod Community College 1990 - 1992

Food and Beverage, Food Safety, Training, Restaurants, Hospitality, Customer Service, Restaurant Management, Customer Satisfaction, Food, Hiring, Employee Training, Process Scheduler, Hospitality Management, Food Cost, Sanitation, Kitchen Management, Labor Cost Control, Social Media, Catering, Event Planning, Local Store Marketing, Guest Satisfaction, Local Marketing, Public Speaking, Menu Development, Hospitality Industry, Servsafe, New Restaurant Openings, Labor Control, Serve Safe Certified, Food Cost Analysis, New Unit Openings, Fast Casual, Labor Cost Management, Train Employees, Schedule Writing, Team Building, Time Management, Pre Opening, Coaching and Mentoring

Computers
Cooking
Gardening
Morgan Horses
Baking
Reading

English

Servsafe
National Restaurant Association Educational Foundation

Job Coach at Vocational and Psychological Services, Cantor, Leader of Song, Psalmist at St Mary of Grace

Conneaut Lake, Pennsylvania

Restaurants

Vocational and Psychological Services - Sharon, Pennsylvania Area since Oct 2012
Job Coach St Mary of Grace - Meadville, PA since Jan 2010
Cantor, Leader of Song, Psalmist Friendly's Restaurant 2008 - 2009
Shift Supervisor Scott’s Steak N Shake Nov 2007 - Sep 2008
Shift Supervisor Golden Corral 2004 - 2007
Certified Kitchen Manager Ponderosa Steak House 2000 - 2004
Hospitality Manager Perkin’s Restaurant and Bakery - Meadville, PA Oct 1998 - Sep 2000
Dining Room Coordinator

Boston University 1992 - 1994
Bachelor of Science, Hospitality Administration Cape Cod Community College 1990 - 1992
A.S., Hotel and Restaurant Management

Restaurants, Customer Service, Food Cost, Hiring, Restaurant Management, Sanitation, Local Store Marketing, Guest Satisfaction, Food Safety, Kitchen Management, Labor Cost Control, Customer Satisfaction, Food

Cooking, baking, reading, computers, gardening, Morgan horses

Magna Cum Laude, Boston University, 1994 Selected by Golden Corral for new store opening team in Hermitage, PA Selected by Perkin's Restaurant and Bakery as A-Team trainer for new store opening in Niles, OH

ServSafe, National Restaurant Association Educational Foundation

United States