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Michael D Ellestad, 778632 Girard Ave N, Brooklyn Park, MN 55444

Michael Ellestad Phones & Addresses

8632 Girard Ave, Brooklyn Park, MN 55444    763-5668480   

Minneapolis, MN   

Tamarack, MN   

Mentions for Michael D Ellestad

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Us Patents

Method And Apparatus For Integrating Remote Human Interactive Assistance Function Into Software Systems

US Patent:
6658466, Dec 2, 2003
Filed:
Oct 16, 1996
Appl. No.:
08/729362
Inventors:
Michael D. Ellestad - Brooklyn Park MN
Robert A. Hayes - Lexington SC
Assignee:
NCR Corporation - Dayton OH
International Classification:
G06F 1516
US Classification:
709224, 345708, 717127
Abstract:
A method and an apparatus provide an application program user with remote interactive assistance from an application program expert. During running the application program, an information collection routine collects the information needed by the application program expert for the remote interactive assistance. In response to an assistance request, a call routine dials an application program expert based on the name of the application program, an information transfer routine transmits the collected information to the application program expert, and a display routine displays the collected information to the application program expert. The application program expert provides remote interactive assistance to the user based on the collected information.

Method And Apparatus For Tracing Frames Transmitted Through A Network Path

US Patent:
5825751, Oct 20, 1998
Filed:
Sep 10, 1996
Appl. No.:
8/711613
Inventors:
Karen A. Papierniak - St. Paul MN
Michael D. Ellestad - Brooklyn Park MN
Assignee:
NCR Corporation - Dayton OH
International Classification:
H04L 1256
US Classification:
370248
Abstract:
A data section or a set of data sections (frames or cells) are transmitted through a plurality of network nodes. The network path taken by the data section or the set of data sections (frames or cells) is recorded into the data section or the set of data sections (frames or cells).

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