Location:
2980 east Eldorado Ln, Las Vegas, NV 89120
Work:
Wallenpaupack Brewing Company
Sep 2017 - Apr 2018
Pilot Brewer
Long Valley Pub & Brewery
Sep 2017 - Apr 2018
Head Brewer
Girl Scouts of the Usa
Nov 2016 - Aug 2017
Customer Service Team Lead Manager
City and County of Denver
Sep 2009 - May 2015
911 Operations Supervisor - Denver 911
Western Paper Distributors
Mar 1, 2008 - Feb 1, 2009
Strategic Operations Manager
Accurecord
Aug 2003 - Mar 2008
Pension Administrator and Call Center Manager
Metro One Telecommunications
Jul 2001 - Mar 2003
Quality Assurance Department Manager and Call Center Supervisor
Dime Savings Bank of New York
Jun 1, 2000 - Jul 1, 2001
Call Center Supervisor
Clientlogic
Apr 1, 1998 - Apr 1, 2000
Call Center Supervisor
Bull N Bear Brewery
Apr 1, 1998 - Apr 1, 2000
Head Brewer
Education:
Newhouse School of Communications Dean's 1994
Syracuse University 1991 - 1994
Bachelors, Bachelor of Science, Broadcast Journalism
Chaminade High School Jun 1991
Skills:
Training, Customer Service, Management, Leadership, Microsoft Office, Team Building, Operations Management, Call Centers, Microsoft Excel, Strategic Planning, Sales, Quality Assurance, Process Improvement, Microsoft Word, Outlook, Policy, Call Center, Recruiting, Analysis, Microsoft Outlook, System Administration, Customer Experience
Interests:
Cooking
Collecting Antiques
Exercise
Electronics
Home Improvement
Reading
Gourmet Cooking
The Arts
Collecting
Home Decoration
Certifications:
Heartsaver Cpr Aed
Colorado Crime Information Center
Certified Advanced - Emergency Medical Dispatcher
American Heart Association
Colorado Bureau of Investigations
National Academy of Emergency Medical Dispatch
