Mike A Gaspari, 6313919 W Leamington Dr UNIT 807, Crestwood, IL 60418

4454 150Th St, Midlothian, IL 60445

Information Technology And Services

Ingredion Incorporated Jul 2017 - Feb 2019
Global It Manager Atos Oct 2013 - Jul 2017
Infrastructure Director Tellabs Oct 2012 - Oct 2013
It Manager - End User Computing Ipsos Apr 2011 - Oct 2012
It Service Manager - Americas Careerbuilder Mar 2008 - Apr 2011
Business Services Group Meredith Corporation Jun 2002 - Mar 2008
Senior Technology Support Technician Wipro Technologies Jun 2002 - Mar 2008
Infrastructure Delivery Director

Lewis University 1992 - 1996
Bachelors, Bachelor of Arts, Business Administration, Management, Business Administration and Management Division Avenue High School

Itil, Management, Vendor Management, Networking, Process Improvement, Project Management, Outsourcing, Integration, Change Management, Leadership, Strategy, It Service Management, Help Desk Support, Information Technology, Windows Server, Infrastructure, Service Management, Team Leadership, Technical Support, Crm, Active Directory, It Outsourcing, It Solutions, It Management, It Strategy, Sla, Help Desk Management, Business Process Improvement, Project Planning, Process Management, Process Simulation, Security, Process Development, Desktop Administration, Budget Process, Cloud Computing, Operating Systems, Virtualization, Service Delivery, It Operations, Cross Functional Team Leadership, Data Center, Disaster Recovery, Program Management, Reporting and Analysis, Employee Management, Mentoring of Staff, It Procurement, Itil Implementation, Account Management

Itil V3 Expert
Itil V3 Service Strategy
Itil V3 Managing Across the Lifestyle
Itil V3 Release, Control and Validation
Itil V3 Service Offerings and Agreements
Itil V3 Operational Support and Anaylsis
Itil V3 Foundations
Six Sigma Yellow Belt

IT Manager - End User Computing at Tellabs

Naperville, Illinois

Internet

Tellabs - Naperville since Oct 2012
IT Manager - End User Computing Ipsos - Greater Chicago Area Jan 2012 - Oct 2012
Global Infrastructure Project Manager Ipsos - Greater Chicago Area Apr 2011 - Jan 2012
Customer Service Manager CareerBuilder.com Mar 2008 - Apr 2011
Business Services Group Meredith Jun 2002 - Mar 2008
Sr. Technology support tech

ITIL, Service Management, Process Development, SLA, Change Management, Project Management, Help desk Management, IT Outsourcing, IT Solutions, Desktop Administration, Budget Process, Employee Management, Mentoring Of Staff, Project Planning, Process Improvement, Process Management, IT Procurement, Vendor Management, ITIL Implementation, Help Desk Support, IT Service Management

IPSOS/SYNOVATE, INC Jan 2012 to 2000
Global Infrastructure Project Manager IPSOS/SYNOVATE, INC Apr 2011 to Jan 2012
IS Customer Service Manager - Americas CAREERBUILDER, LLC - Chicago, IL Mar 2008 to Apr 2011
IT Manager, Change Manager MEREDITH CORPORATION - Chicago, IL Jun 2002 to Mar 2008
Senior Technology Support Lead