Work:
Department of State 2007 to Present
Passport Specialist
United States Air Force 1987 to 2007
Aviation Operations/ Human Resource Manager
Education:
Webster University - Charleston, SC 2006
Master's in Human Resource Management
Webster University - Charleston, SC 2006
Master's in Management and Leadership
Embry Riddle Aeronautical University - Daytona Beach, FL 2004
Bachelor's in Professional Aeronautics
Skills:
Management Experience Established a solid, positive, and productive work environment. Designed and implemented employee recognition programs, which increased productivity. Devised thorough plans, policies and procedures to meet deadlines, objectives and goals. Developed and submitted budget requirements. Requisitioned supplies/ equipment and maintained custodial files. Ensured timely execution of all financial activities. Flawlessly managed delinquencies of $460K Government Travel Card program. Human Resource Responsibilities Advised senior management and provided clear, timely, and constructive feedback on effective employee relations. Interfaced with senior management to develop organizational goals and objectives. Expertly handled delicate employee issues with confidentiality; motivation and morale intact. Competent, composed, and compassionate when dealing with EEO and other sensitive issues. Trained, directed, organized, advised and mentored employees. Interpreted and evaluated existing programs and policies. Recommended changes as needed. Supervisory Skills Worked closely with supervisors, peers and outside agencies. Displayed sound judgment and took initiative to solve problems related to company business and employee welfare. Managed the arrival, orientation and mentoring of incoming employees. Implemented and articulated policies relating to all phases of employee activity. Coordinated employee performance and appraisal programs. Instructed, supervised and evaluated the performance of employees. Training Proficient on System for Time and Attendance Recording and payroll processing. Prepared and conducted continued education, training and certification to new and experienced employees. Set up necessary personnel files and maintained related records. Administered career counseling, EEO, sensitivity, and employee relations training. Proficient in Microsoft Office and Internet use.
