Michelle D Serrano, 578913 Stony Creek Dr, Colorado Springs, CO 80924

Dayton, OH

Human Resources

Usaf Civilian Personnel
Human Resources Specialist United States Air Force Oct 2009 - Mar 2014
First Sergeant United States Air Force May 2003 - Oct 2009
Paralegal United States Air Force Mar 1992 - May 2003
Technical School Instructor

Community College of the Air Force 1992 - 2014
Associates, Associate of Arts, Paralegal, Criminal Justice, Human Resources Management, Military Science Antioch University New England 2007 - 2009
Bachelors, Bachelor of Arts, Liberal Arts

Human Resources, Organizational Leadership, Operational Planning, Microsoft Office, Personnel Management, Conflict Resolution, Time Management, Interpersonal Communication Abilities, Mediation, Analysis, Training Delivery, Strategic Planning, Team Building, Leadership Development, Six Sigma, Conflict Management, Professional Mentoring, Supervisory Skills, Technical Writing, Office Administration, Lean Process Improvement, Lecturing, Public Speaking, Teaching, Air Force, Community Outreach, Organizational Behavior, Resilience, Staff Supervision, Customer Service, Counseling, Scheduling, Interviewing Skills, Editing, Self Motivated Team Player/Builder, Dod, Honest, Highly Responsible, Military, Highly Detail Oriented, Military Operations, Project Management, Security Clearance, Troubleshooting, Active Dod Secret Clearance, Information Assurance, Document Drafting, Policy

Education
I Start My Masters Degree In August 2014

English, Powerpoint, Microsoft Excel, Teaching, Customer Service, Research, Outlook, Microsoft Word, Microsoft Office, Windows, Negotiation, Public Speaking, Strategic Planning, Budgets