BackgroundCheck.run
Search For

Mohammed E Darwish Deceased387 Schmale Rd, Carol Stream, IL 60188

Mohammed Darwish Phones & Addresses

387 Schmale Rd, Carol Stream, IL 60188    630-6685530   

Oakland, CA   

450 Taylor Ave, Glen Ellyn, IL 60137    630-8588599    630-6685530   

Walnut Creek, CA   

393 S Schmale Rd, Carol Stream, IL 60188    630-3733815   

Work

Company: Al ain hospital uae Apr 2006 Position: Discharge liaison nurse

Education

School / High School: Al Manhal Institute For Culture & Computer May 2002

Emails

Mentions for Mohammed E Darwish

Mohammed Darwish resumes & CV records

Resumes

Mohammed Darwish Photo 36

Electrical Engineer At Sewa

Industry:
Utilities
Work:
Sewa
Electrical Engineer at Sewa
Mohammed Darwish Photo 37

Senior Manager, Technical Marketing At Meru Networks

Location:
San Francisco Bay Area
Industry:
Telecommunications
Work:
ProMatch - Sunnyvale, CA Dec 2011 - Jul 2012
Co-Manager
Cisco Systems - San Jose Mar 2010 - Jul 2011
Senior Manager, Technical Marketing, Customer Collaboration Group (CCG)
Cisco Systems Apr 2005 - Mar 2010
Senior Manager, Technical Marketing, Voice Systems Architecture
Cisco Systems - San Jose Feb 2001 - Mar 2005
Technical Marketing Engineer (TME), Team Lead, Contact Center Solutions
Siemens - Santa Clara Aug 1995 - Jan 2001
Senior Product Manager, Voice and Multimedia Messaging, Mobility Applications
Siemens - Santa Clara Jul 1992 - Aug 1995
Program Manager
Education:
Cairo University
Bachelor of Science (B.S.), Electrical Engineering
University of Colorado at Boulder
Master of Science (M.S.), Telecommunications
Skills:
Strategic Thinking, Management, Cross-functional Team Leadership, Technical Marketing, Product Management, Business Analysis, Agile Project Management, Strategic Planning, Problem Solving, Team Building, Solution Architecture, Solution Design, Solution Testing, Unified Communications, Contact Centers, Video Conferencing, Cloud Computing, Virtualization, Wireless Mobility, Telecommunications, Budget Management, Technical Training, Mentoring, Coaching, Solutions Marketing, VXI, VoIP, LAN/WAN, WLAN, 802.1x, H.323, SIP, SS7, QoS, LDAP, IVR, CTI, TAPI, JTAPI, CSTA, VXML, ACD, PBX
Interests:
Racquetball, Tennis, Martial Arts, Hicking, Mentoring
Languages:
English
Arabic
Mohammed Darwish Photo 38

Accounatant At Bt Applied Technology

Position:
Accounatant at BT Applied Technology
Location:
Palestinian Territory
Industry:
Information Technology and Services
Work:
BT Applied Technology
Accounatant
Mohammed Darwish Photo 39

Mohammed Darwish - HOSPITAL, AL, US

Work:
Al Ain Hospital UAE Apr 2006 to Mar 2008
Discharge Liaison Nurse
Al Ain Hospital UAE Mar 2001 to 2008
Orthopedic Plaster Technician
Al Ain Hospital UAE Aug 2001 to Apr 2006
Unit Nurse Manager Ortho ward

Publications & IP owners

Us Patents

Method And System For Handling Calls At An Automatic Call Distribution System

US Patent:
7813493, Oct 12, 2010
Filed:
Apr 25, 2005
Appl. No.:
11/114599
Inventors:
Shmuel Shaffer - Palo Alto CA, US
Labhesh Patel - Mountain View CA, US
Joseph F. Khouri - San Jose CA, US
Gebran G. Chahrouri - Menlo Park CA, US
Mohammed I. Darwish - Sunnyvale CA, US
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04M 3/00
US Classification:
37926501, 37926508
Abstract:
A method for handling calls at an automatic call distribution system includes receiving a first call for connection with one of a plurality of agents and distributing the first call to a first agent of the plurality of agents. The method includes presenting to the first agent at least one target time associated with handling the first call and modifying the at least one target time associated with handling the first call based on call parameters and a service level goal. The call parameters comprise a status of a queue comprising calls awaiting connection with agents. The method also includes presenting the at least one modified target time associated with handling the first call to the first agent.

Method And System For Managing Calls

US Patent:
8189761, May 29, 2012
Filed:
Mar 15, 2007
Appl. No.:
11/725065
Inventors:
Shmuel Shaffer - Palo Alto CA, US
Mohammed I. Darwish - Sunnyvale CA, US
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04M 3/00
US Classification:
37926605, 37926602, 37926603, 37926604, 37926606, 37926607, 37926501, 37926511, 37926512
Abstract:
A method for managing calls includes allocating a plurality of agents among a plurality of queues, receiving a plurality of calls each for connection with at least one of the plurality of agents, and assigning each of the plurality of calls to a queue of the plurality of queues. The method further includes monitoring a dynamic value profile for each of the plurality of queues. The dynamic value profile for a queue is calculated based on one or more financial attributes of the current calls in the queue. The method includes determining that the dynamic value profile for a first queue is greater than the dynamic value profile for a second queue. In addition, the method comprises reallocating one or more of the plurality of agents, among the plurality of queues in response to determining that the dynamic value profile for the first queue is greater than the dynamic value profile for the second queue.

Method And System For Distributing Calls

US Patent:
2006023, Oct 26, 2006
Filed:
Apr 26, 2005
Appl. No.:
11/114431
Inventors:
Shmuel Shaffer - Palo Alto CA, US
Mohammed Darwish - Sunnyvale CA, US
Labhesh Patel - Mountain View CA, US
International Classification:
H04M 3/00
US Classification:
379266010
Abstract:
A method for distributing calls includes receiving a plurality of calls each for connection with one of a plurality of agents and storing each of the plurality of calls in a queue. The method includes monitoring the time that each of the plurality of calls has spent in the queue and determining that a first agent is available to receive a call. The method also includes determining, for a first call that has spent the most time in the queue, a first amount of time that the first call has spent in the queue and determining whether the first amount of time has exceeded a service level time. The method includes, if the first amount of time has not exceeded the service level time, distributing the first call to the first agent.

NOTICE: You may not use BackgroundCheck or the information it provides to make decisions about employment, credit, housing or any other purpose that would require Fair Credit Reporting Act (FCRA) compliance. BackgroundCheck is not a Consumer Reporting Agency (CRA) as defined by the FCRA and does not provide consumer reports.