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Muneca N Wilson, 441400 E West Hwy UNIT 708, Silver Spring, MD 20910

Muneca Wilson Phones & Addresses

Silver Spring, MD   

Murfreesboro, TN   

Nashville, TN   

Dallas, TX   

La Vergne, TN   

Springfield, TN   

Cleveland, OH   

Washington, DC   

141 Neese Dr APT BB523, Nashville, TN 37211   

Social networks

Muneca N Wilson

Linkedin

Work

Company: Verizon business markets Sep 2013 Position: Senior manager, client service management

Education

School / High School: Bethel University, College of Professional Studies 2014

Skills

Customer Retention • Customer Satisfaction • Account Management • Management • Customer Service • Co Location • Voip • Mpls • Sales • Crm • Solution Selling • Team Leadership • Sip • Telephony • Unified Communications • Leadership • Ethernet • Contact Centers • Contract Negotiation • Customer Experience • Telecommunications • Voice Over Ip • Internet Protocol • Customer Relationship Management • Building Relationships • Training • Employee Training • Networking • Sip Trunking • Customer Relations • Call Centers • Multiprotocol Label Switching • Cloud Computing • Sales Process • Salesforce.com • Training and Development • People Manager • Telecommunication Services • Energetic Leader

Languages

English

Ranks

Certificate: Itil Foundation Certificate In It Service Management

Industries

Telecommunications

Mentions for Muneca N Wilson

Muneca Wilson resumes & CV records

Resumes

Muneca Wilson Photo 7

Senior Manager, Client Service Management

Location:
924 Shaman Xing, Murfreesboro, TN 37128
Industry:
Telecommunications
Work:
Verizon Business Markets
Senior Manager, Client Service Management
Xo Communications 2012 - 2013
Client Services Manager Ii, Centralized Client Services
Xo Communications 2011 - 2012
Area Client Services Manager, Direct
Xo Communications Jun 2008 - 2012
Client Services Supervisor, Centralized Client Services
Xo Communications 2006 - 2008
Centralized Retention Representative
Education:
Bethel University, College of Professional Studies 2014
Tennessee State University 2008 - 2010
Skills:
Customer Retention, Customer Satisfaction, Account Management, Management, Customer Service, Co Location, Voip, Mpls, Sales, Crm, Solution Selling, Team Leadership, Sip, Telephony, Unified Communications, Leadership, Ethernet, Contact Centers, Contract Negotiation, Customer Experience, Telecommunications, Voice Over Ip, Internet Protocol, Customer Relationship Management, Building Relationships, Training, Employee Training, Networking, Sip Trunking, Customer Relations, Call Centers, Multiprotocol Label Switching, Cloud Computing, Sales Process, Salesforce.com, Training and Development, People Manager, Telecommunication Services, Energetic Leader
Languages:
English
Certifications:
Itil Foundation Certificate In It Service Management

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