Nathanael J Anderson, 42Buffalo, NY

Process Improvement Manager at M&T Bank

Buffalo/Niagara, New York Area

Financial Services

M&T Bank - Buffalo/Niagara, New York Area since Oct 2012
Process Improvement Manager Firstsource Solutions Limited Jun 2010 - Oct 2012
Process Excellence Manager Firstsource Solutions Limited Aug 2007 - Jun 2010
Data Analyst Abraxis BioScience Aug 2006 - Aug 2007
Validation Scientist EDM Express 2005 - 2006
Industrial Engineering Intern

State University of New York at Buffalo 2004 - 2006
MBA, Finance State University of New York at Buffalo 2002 - 2006
BS, Industrial Engineering Alfred University 2001 - 2002

Six Sigma, Process Improvement, Cost Reduction, Data Analysis, Minitab, Change Management, Business Analysis, DMAIC, Project Management, Process Engineering, Leadership, Project Planning

- Spending time with family & friends - Studying the Bible - Playing flag football - Playing music (bass guitar) - Web design

- 2010-11 Process Excellence Awards, Winner, Best Process Improvement Project in Service and Transaction, International Quality and Productivity Council (IQPC) Annual Summit, Jan 2011 (Project Lead) - 2010-11 Paper Competition, Winner, National Institute for Quality & Reliability (NIQR), Jan 2011 (Project Lead) - 2010 Lean and Six Sigma Excellence Awards, Winner, Best Project in International Category, SCMHRD, Sep 2010 (Project Lead) - 2010 International Team Excellence Awards, Project Finalist & Team Spirit Award, ASQ World Conference, May 2010 (Co-presenter) - 2009-10 Annual Six Sigma Awards, Honorary Mention, Firstsource Solutions, Mar 2010 (Project Lead - Green Belt Certification Project) - 2007-08 Annual Six Sigma Awards, Best International Project, Finalist, Firstsource Solutions, Apr 2008 (Team Member) - Process Mapping Awards, Best Mapped Process in an International Location, 2nd Runner Up, Firstsource Solutions, Jan 2008 (Project Lead)

Six Sigma Black Belt, Firstsource Solutions Ltd.

Buffalo, NY

Financial Services

M&T Bank
Vice President | Telephone Contact Center Analytics Firstsource Solutions Limited Jun 2010 - Oct 2012
Process Excellence Manager Firstsource Solutions Limited Aug 2007 - Jun 2010
Data Analyst Abraxis Bioscience Aug 2006 - Aug 2007
Validation Scientist Edm Express 2005 - 2006
Industrial Engineering Intern

University at Buffalo 2002 - 2006
Bachelors, Bachelor of Science, Industrial Engineering University at Buffalo 2004 - 2006
Master of Business Administration, Masters, Finance Alfred University 2001 - 2002
University at Buffalo;Mba, Finance;2004 – 2006;
Master of Business Administration, Masters, Finance

Six Sigma, Process Improvement, Business Process Improvement, Project Management, Process Excellence, Leadership, Management, Operational Excellence, Minitab, Vendor Management, Data Analysis, Process Engineering, Change Management, Business Analysis, Dmaic, Quality Management, Black Belt, Quality Assurance, Business Process Mapping, Lean Manufacturing, Cost Reduction, Project Planning, Value Stream Mapping, Lean

Web Design
Playing Flag Football
Studying the Bible
Spending Time With Family and Friends
Playing Music (Bass Guitar)

Lean Professional
Six Sigma Black Belt
Change Practitioner