Neil Proctor resumes & CV records
Resumes
Neil Proctor
Neil Proctor
Neil F Proctor, 509356 E 51St Dr, Denver, CO 80238
Neil Proctor Phones & Addresses
Denver, CO
Tucson, AZ
Cave Creek, AZ
Scottsdale, AZ
1320 Val Vista Dr, Mesa, AZ 85204 480-9813028
Malden, MA
Maricopa, AZ
Ogden, UT
1320 S Val Vista Dr APT 1065, Mesa, AZ 85204 602-3214328
Work
Company:
Emc transportation
Address:
7400 N. Oracle Rd. Ste. 372, Tucson, AZ 85704
Phones:
520-5755745
Position:
Partner
Industries:
Religious Organizations
Education
Degree:
High school graduate or higher
Emails
Mentions for Neil F Proctor
Publications & IP owners
Us Patents
Customize An Email Using An Expertise Level Rules Engine
US Patent:
7979493, Jul 12, 2011
Filed:
Sep 25, 2007
Appl. No.:
11/861201
Inventors:
Barbara J. Rechterman - Desert Hills AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Assignee:
The Go Daddy Group, Inc. - Scottsdale AZ
International Classification:
G06F 15/16
US Classification:
709206, 707 5, 707 10
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
System And Method For Collecting Confidential Customer Information In Conjunction With A Live Conversation Between Customer And Vendor Representative
US Patent:
2005024, Nov 3, 2005
Filed:
May 3, 2004
Appl. No.:
10/838702
Inventors:
Neil Proctor - Scottsdale AZ, US
International Classification:
G06F017/60
US Classification:
705026000
Abstract:
A system and method of the present invention allow collection of confidential customer information, such as credit card numbers, in conjunction with a live conversation between a Customer and a Vendor Representative. An adapter temporarily blocks the connection between the Customer and the Vendor Representative and collects confidential information from the Customer. The Vendor Representative is thus prevented from having access to the confidential customer information.
Web Page Customization Based On Expertise Level Of A User
US Patent:
2006006, Mar 23, 2006
Filed:
Sep 17, 2004
Appl. No.:
10/944636
Inventors:
Barbara Rechterman - Desert Hills AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
International Classification:
G06F 17/30
US Classification:
707003000
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
Email And Support Entity Routing System Based On Expertise Level Of A User
US Patent:
2006006, Mar 23, 2006
Filed:
Sep 17, 2004
Appl. No.:
10/944377
Inventors:
Barbara Rechterman - Desert Hills AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
International Classification:
G06F 15/173
US Classification:
709238000
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
Web Page Customization Based On Search Engine Search Term
US Patent:
2006006, Mar 23, 2006
Filed:
Sep 17, 2004
Appl. No.:
10/944645
Inventors:
Barbara Rechterman - Desert Hills AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
International Classification:
G06F 17/24
G06F 17/21
G06F 17/30
G06F 17/21
G06F 17/30
US Classification:
715530000, 715513000, 715501100, 707003000
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
Customize A Service Inquiry To A Support Entity Using An Expertise Level Rules Engine
US Patent:
2008001, Jan 10, 2008
Filed:
Sep 25, 2007
Appl. No.:
11/861225
Inventors:
Barbara Rechterman - Desert Hills AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
International Classification:
G06F 15/173
US Classification:
709238000
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
Web Page Customization Based On Expertise Level Of A User
US Patent:
2015018, Jul 2, 2015
Filed:
Mar 10, 2015
Appl. No.:
14/644059
Inventors:
- Scottsdale AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
Neil Proctor - Scottsdale AZ, US
Shawn Fitzpatrick - Phoenix AZ, US
Bill Bennett - Phoenix AZ, US
International Classification:
G06F 17/30
H04L 29/08
H04L 29/08
Abstract:
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
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