Nicole Serna resumes & CV records
Resumes
Data Services Business Analyst Ii
Location:
14837 Rolling Ridge Dr, Chino Hills, CA 91709
Industry:
Information Technology And Services
Work:
Willis Towers Watson
Data Services Business Analyst Ii Businessolver
System Design Analyst Adp Jun 2016 - Jul 2018
Connections Support Specialist Adp Feb 1, 2015 - Jun 2016
Client Support Specialist at Adp General Board of Pension and Health Benefits Sep 2014 - Feb 2015
Customer Service :Dentalplans Jun 2012 - Apr 2014
Quality Care Service Coordinator :Dentalplans Jun 2011 - Jun 2012
Provider Care Representative Us Cellular-Answer Wireless Mar 2009 - Jun 2011
Wireless Consultant Illuminations Aug 2007 - May 2009
Key Holder
Data Services Business Analyst Ii Businessolver
System Design Analyst Adp Jun 2016 - Jul 2018
Connections Support Specialist Adp Feb 1, 2015 - Jun 2016
Client Support Specialist at Adp General Board of Pension and Health Benefits Sep 2014 - Feb 2015
Customer Service :Dentalplans Jun 2012 - Apr 2014
Quality Care Service Coordinator :Dentalplans Jun 2011 - Jun 2012
Provider Care Representative Us Cellular-Answer Wireless Mar 2009 - Jun 2011
Wireless Consultant Illuminations Aug 2007 - May 2009
Key Holder
Education:
Harper College 2013 - 2015
Skills:
Customer Service, Training, Sales, Marketing, Call Centers, Time Management, Microsoft Office, Team Leadership, Powerpoint, Process Improvement, Coaching, Customer Satisfaction, Leadership, Retail, Outlook, Microsoft Excel, Team Building, Account Management, Microsoft Word, Data Entry, Teamwork, Employee Training, Customer Experience, Sales Process, Networking, Customer Retention, Customer Relationship Management, Public Speaking, Inventory Management, Salesforce.com, Telephone Skills, Communication, Crm, Research, Team Management, Critical Thinking, Email Marketing, People Skills, Management, Visual Merchandising, Electronic Data Interchange, Project Management, Vendor Management
Nicole Serna