Pamala W Warren, 53Palm Coast, FL

900 Sanhill Dr, Lynchburg, VA 24502

Insurance

Nationwide Insurance Jun 2015 - Jun 2015
Personal Lines Service Center Supervisor Plsc Group Nov 2006 - Feb 2007
Plsc Service Representative Nationwide Insurance Oct 2005 - Nov 2006
Plsc Service Representative Nationwide Insurance Oct 2005 - Nov 2006
Nationwide Insurance Medical Care Center Mar 2004 - Apr 2005
Billing Specialist Franklin County Public Schools Mar 1998 - Sep 2003
School Bus Driver Mar 1998 - Sep 2003
Personal Lines Service Center

Central Virginia Community College 2006 - 2007
Central School of Practical Nursing 1998 - 1999
Roanoke School of Practical Nursing 1996 - 1997

Insurance, Training, Call Centers, Property and Casualty Insurance, Leadership, Coaching, Customer Service, Process Improvement, Performance Management, Team Leadership, Microsoft Office, Commercial Insurance, Time Management, Lotus Notes, Underwriting, Administration, Employee Engagement, Billing Systems, Budgets, System Administration, Claim, Customer Retention, Health Insurance, Microsoft Office 2007, Employee Benefits, Business Process Improvement, Web Design, Lotus 123, Dos, Gmail, Wedding Photography, Wedding Planning, Presentation Development, Leading Change, Service Quality, Accounting, Access, Microsoft Works, Windows Mobile, Group Presentations, Service Excellence, Performance Excellence

Interior Decorating
Event Planner
Atv Riding
Writing Books

English

Nationwide Insurance Feb 2007 to 2000
Personal Lines Service Center Supervisor Accomplishments & Recognitions May 2013 to Jun 2013
CEO Personal Lines Service Center Nov 2006 to Feb 2007
Group Lead Personal Lines Service Center - Lynchburg, VA Oct 2005 to Nov 2006
Representative Medical Care Center - Lynchburg, VA Mar 2004 to Apr 2005
Billing Specialist

Central Virginia Community College Sep 2007 to 2010
AS in Business Mgmt Roanoke School of Practical Nursing Sep 1998 to 1999

Author - Short Stories