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Patrick A Russell, 634841 Honeysuckle Blvd, Gahanna, OH 43230

Patrick Russell Phones & Addresses

4841 Honeysuckle Blvd, Gahanna, OH 43230    614-9012978    419-6106683   

Columbus, OH   

Van Nuys, CA   

Westerville, OH   

Ashley, OH   

4841 Honeysuckle Blvd, Gahanna, OH 43230    614-8862411   

Work

Position: Professional/Technical

Education

Degree: Graduate or professional degree

Emails

Mentions for Patrick A Russell

Career records & work history

Lawyers & Attorneys

Patrick Russell Photo 1

Patrick Russell - Lawyer

Office:
Patrick J. Russell, P.C.
Specialties:
Corporate Law, Securities Law, Real Estate Law, Tax Law, Commercial Litigation, General Business Law
ISLN:
901924580
Admitted:
1975
University:
Claremont-McKenna College, B.A., 1971; Stanford University, 1971; University of Denver, M.B.A., 1974
Patrick Russell Photo 2

Patrick Russell - Lawyer

ISLN:
1000630876
Admitted:
2009

Patrick Russell resumes & CV records

Resumes

Patrick Russell Photo 18

Patrick Donald Russell - Arlington, VA

Work:
Volkswagen of America Mar 2014 to 2000
Network Performance Manager
Volkswagen Credit, Inc. - Herndon, VA Apr 2012 to Mar 2014
Senior Commercial Credit Manager
VOLKSWAGEN CREDIT, INC - Thousand Oaks, CA Aug 2010 to Apr 2012
Region Risk Manager
VOLKSWAGEN CREDIT, INC - Pleasant Prairie, WI May 2009 to Aug 2010
Region Risk Analyst
Hyundai Motor Fiannce Company - Irvine, CA Dec 2008 to May 2009
Manager - Portfolio Risk, Commercial
VOLKSWAGEN CREDIT, INC - Auburn Hills, MI Apr 2007 to Jul 2008
Commercial Credit Analyst
FIDELITY BANK - Dearborn, MI Dec 2003 to Apr 2007
Commercial Loan Officer/Senior Business Analyst
ALLIED CAPITAL CORP - Livonia, MI Apr 2002 to Dec 2003
Senior Mortgage Consultant
COMERICA BANK INCORPORATED - Detroit, MI May 2000 to Apr 2002
Senior Credit Analyst
Education:
University of Michigan (Dearborn Campus) - Dearborn, MI 1995 to 2000
BBA in Finance

Publications & IP owners

Us Patents

Systems And Methods For Predicting And Resolving Surge Periods

US Patent:
2021008, Mar 18, 2021
Filed:
Sep 24, 2019
Appl. No.:
16/580128
Inventors:
- San Francisco CA, US
Patrick Russell - Columbus OH, US
Richard Lawrence - San Diego CA, US
International Classification:
G06Q 10/06
G06N 5/04
G06Q 30/02
Abstract:
A surge engine is provided that predicts upcoming surges for a business such as a contact center or a retail environment. The surge engine may receive a schedule for the business that indicates one or more employees or agents that are scheduled to work for each period. The surge engine further receives a customer or workload forecast for each period that is based on historical customer and workload data for the business. The surge engine then predicts a surge for an upcoming period based on the workload forecast for that period and the schedule for that period. The surge engine may further consider real-time data about the busyness of the business when predicting surges. For each predicted surge, the surge engine automatically identifies employees or agents who may be available to work during the predicted surge, and offers them one or more incentives to work during the predicted surge.

Systems And Methods For Predicting And Resolving Surge Periods

US Patent:
2021008, Mar 18, 2021
Filed:
Sep 17, 2019
Appl. No.:
16/573040
Inventors:
- San Franciss CA, US
Patrick Russell - Columbus OH, US
Richard Lawrence - San Diego CA, US
International Classification:
G06Q 30/02
G06Q 10/10
G06Q 10/06
Abstract:
A surge engine is provided that predicts upcoming surges for a business such as a contact center or a retail environment. The surge engine may receive a schedule for the business that indicates one or more employees or agents that are scheduled to work for each period. The surge engine further receives a customer or workload forecast for each period that is based on historical customer and workload data for the business. The surge engine then predicts a surge for an upcoming period based on the workload forecast for that period and the schedule for that period. The surge engine may further consider real-time data about the busyness of the business when predicting surges. For each predicted surge, the surge engine automatically identifies employees or agents who may be available to work during the predicted surge, and offers them one or more incentives to work during the predicted surge.

Systems And Methods For Predicting And Resolving Surge Periods

US Patent:
2021008, Mar 18, 2021
Filed:
Sep 24, 2019
Appl. No.:
16/580119
Inventors:
- San Francisco CA, US
Patrick Russell - Columbus OH, US
Richard Lawrence - San Diego CA, US
International Classification:
G06Q 30/02
G06Q 10/10
G06Q 10/06
Abstract:
A surge engine is provided that predicts upcoming surges for a business such as a contact center or a retail environment. The surge engine may receive a schedule for the business that indicates one or more employees or agents that are scheduled to work for each period. The surge engine further receives a customer or workload forecast for each period that is based on historical customer and workload data for the business. The surge engine then predicts a surge for an upcoming period based on the workload forecast for that period and the schedule for that period. The surge engine may further consider real-time data about the busyness of the business when predicting surges. For each predicted surge, the surge engine automatically identifies employees or agents who may be available to work during the predicted surge, and offers them one or more incentives to work during the predicted surge.

Systems And Methods For Predicting And Resolving Surge Periods

US Patent:
2021008, Mar 18, 2021
Filed:
Sep 24, 2019
Appl. No.:
16/580124
Inventors:
- San Francisco CA, US
Patrick Russell - Columbus OH, US
Richard Lawrence - San Diego CA, US
International Classification:
G06Q 30/02
G06Q 10/10
G06Q 10/06
Abstract:
A surge engine is provided that predicts upcoming surges for a business such as a contact center or a retail environment. The surge engine may receive a schedule for the business that indicates one or more employees or agents that are scheduled to work for each period. The surge engine further receives a customer or workload forecast for each period that is based on historical customer and workload data for the business. The surge engine then predicts a surge for an upcoming period based on the workload forecast for that period and the schedule for that period. The surge engine may further consider real-time data about the busyness of the business when predicting surges. For each predicted surge, the surge engine automatically identifies employees or agents who may be available to work during the predicted surge, and offers them one or more incentives to work during the predicted surge.

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