Paul Dooley resumes & CV records
Resumes
![Paul Dooley Photo 47 Paul Dooley Photo 47](/img/not-found.png)
Itsmf La Lig Board Member
Location:
2784 James Dr, Carlsbad, CA 92008
Industry:
Information Technology And Services
Work:
Global Knowledge
since Jun 2009
ITIL Instructor ITPreneurs - North America since Jul 2008
Certified ITIL Instructor Help Desk Institute since 2003
ITIL and HDI Instructor, Support Center Auditor Optimal Connections, LLC since Aug 2002
ITIL Expert, Instructor and Principal Consultant HDI 2002 - 2009
Instructor QAD 1998 - 2002
Services Manager FileNet 1986 - 1997
Support Manager
ITIL Instructor ITPreneurs - North America since Jul 2008
Certified ITIL Instructor Help Desk Institute since 2003
ITIL and HDI Instructor, Support Center Auditor Optimal Connections, LLC since Aug 2002
ITIL Expert, Instructor and Principal Consultant HDI 2002 - 2009
Instructor QAD 1998 - 2002
Services Manager FileNet 1986 - 1997
Support Manager
Education:
National University 1982 - 1986
MBA, General California State University-Fullerton 1969 - 1974
BA, Polictical Science Intnl Relations
MBA, General California State University-Fullerton 1969 - 1974
BA, Polictical Science Intnl Relations
Skills:
Itil, It Service Management, Program Management, Service Management, It Management, Process Improvement, Team Leadership, Help Desk Support, Management, Training, Information Technology, Vendor Management, Customer Service, Leadership, Cloud Computing, Change Management, Business Process Improvement, Incident Management, Service Desk, It Strategy, Software Documentation, Technical Support, Knowledge Management, It Operations, Consulting, Instructor Led Training, Business Analysis, Troubleshooting, Call Centers, Sharepoint, Analysis, Crm, Business Process, Management Consulting, Devops, Assessment, Service Delivery, Web Analytics
Interests:
Leadership
Especially the "Founding Fathers
Theology
Economic Empowerment
Christian Apologetics
Archaeology
It Service Management
Agile Methodologies
Internet Technology
Itil Best Practices
Continual Learning
Education
Science and Technology
Cloud Computing
Scrum Methodology
History
Traveling To Explore Other Cultures
Especially the "Founding Fathers
Theology
Economic Empowerment
Christian Apologetics
Archaeology
It Service Management
Agile Methodologies
Internet Technology
Itil Best Practices
Continual Learning
Education
Science and Technology
Cloud Computing
Scrum Methodology
History
Traveling To Explore Other Cultures
Certifications:
Itil V3 Foundation
It Service Management - Practitioner - Incident Management, Service Desk
Managers Certificate In It Service Management
Itil Expert
Itil Service Strategy (Ss)
Itil Service Design (Sd)
Itil Service Transition (St)
Itil Service Operation (So)
Itil Continual Service Improvement (Csi)
Itil Planning, Protection and Optimization (Ppo)
Itil Release, Control and Validation (Rcv)
Itil Operational Support and Analysis (Osa)
Information Security Foundation, Based on Iso/Iec 27002
Hdi Support Center Analyst (Hdi-Sca)
Hdi Support Center Manager (Hdi-Scm)
Hdi Desktop Support Manager (Hdi-Dsm)
Hdi Certified Instructor
Certified Itpreneurs Trainer
Itpreneurs Certified Partner
Hdi Certified Auditor
Resilia Foundation
Hdi Technical Support Professional
Itil 4 Foundation - Accredited Training Organization
License C.804031
License C.875932
License C.879255
License C.879257
License C.854354
License C.849454
License C.879258
License C.879256
License C.849156
License C.854353
License 55305.981770
License 07200823
License 3_1256283_1058
License 2016054
Exin
Exin, License C.804031
Exin, License C.875932
Exin, License C.879255
Exin, License C.879257
Exin, License C.854354
Exin, License C.849454
Exin, License C.879258
Exin, License C.879256
Exin, License C.849156
Exin, License C.854353
Exin, License 55305.981770
Hdi
Itpreneurs, License 07200823
Itpreneurs
Peoplecert
Hdi, License 3_1256283_1058
Devops Skills Association, License 2016054
It Service Management - Practitioner - Incident Management, Service Desk
Managers Certificate In It Service Management
Itil Expert
Itil Service Strategy (Ss)
Itil Service Design (Sd)
Itil Service Transition (St)
Itil Service Operation (So)
Itil Continual Service Improvement (Csi)
Itil Planning, Protection and Optimization (Ppo)
Itil Release, Control and Validation (Rcv)
Itil Operational Support and Analysis (Osa)
Information Security Foundation, Based on Iso/Iec 27002
Hdi Support Center Analyst (Hdi-Sca)
Hdi Support Center Manager (Hdi-Scm)
Hdi Desktop Support Manager (Hdi-Dsm)
Hdi Certified Instructor
Certified Itpreneurs Trainer
Itpreneurs Certified Partner
Hdi Certified Auditor
Resilia Foundation
Hdi Technical Support Professional
Itil 4 Foundation - Accredited Training Organization
License C.804031
License C.875932
License C.879255
License C.879257
License C.854354
License C.849454
License C.879258
License C.879256
License C.849156
License C.854353
License 55305.981770
License 07200823
License 3_1256283_1058
License 2016054
Exin
Exin, License C.804031
Exin, License C.875932
Exin, License C.879255
Exin, License C.879257
Exin, License C.854354
Exin, License C.849454
Exin, License C.879258
Exin, License C.879256
Exin, License C.849156
Exin, License C.854353
Exin, License 55305.981770
Hdi
Itpreneurs, License 07200823
Itpreneurs
Peoplecert
Hdi, License 3_1256283_1058
Devops Skills Association, License 2016054
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Paul Dooley
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Paul Matthew Dooley
![Paul Dooley Photo 50 Paul Dooley Photo 50](/img/not-found.png)
Paul Dooley
![Paul Dooley Photo 51 Paul Dooley Photo 51](/img/not-found.png)
Paul Dooley
![Paul Dooley Photo 52 Paul Dooley Photo 52](/img/not-found.png)
Paul Dooley
![Paul Dooley Photo 53 Paul Dooley Photo 53](/img/not-found.png)
Paul Dooley
![Paul Dooley Photo 54 Paul Dooley Photo 54](/img/not-found.png)