Location:
8213 Chickamauga Trl, Shreveport, LA 71107
Work:
Teleperformance, Usa
May 2017 - Nov 2017
Senior Operations and Client Services Manager
Teleperformance, Usa
May 2017 - Nov 2017
Contact Center Manager
Teleperformance, Usa
Jan 2016 - Nov 2017
Client Services Account Manager at Teleperformance
Teleperformance, Usa
Nov 2014 - Jan 2016
Retention Coordinator
Teleperformance, Usa
Oct 2012 - Feb 2015
Operations Administrative Assistant
Teleperformance, Usa
Aug 2005 - Oct 2011
Super Team Supervisor
Education:
University of Los Angeles, Ca 2001 - 2005
Bachelors, Bachelor of Arts, History
University of California, Los Angeles 2001 - 2005
Bachelors, Bachelor of Arts, History
Martin High School, Coushatta, La
University of California
Skills:
Customer Satisfaction, Microsoft Excel, Time Management, Administrative Assistants, Microsoft Word, Powerpoint, Team Leadership, Team Building, Troubleshooting, Coaching, Call Center, Administration, Outlook, Data Entry, Operations Management, Microsoft Office, Social Networking, Social Media, Avaya, Invoicing, Spreadsheets, Office Administration, Office Management, Payroll, Access, Account Management, Analysis, Budgets, Call Centers, Customer Service, Data Analysis, Employee Relations, Event Management, Event Planning, Human Resources, Inventory Management, Leadership, Lotus Notes, Management, Performance Management, Process Improvement, Process Scheduler, Program Management, Purchasing, Recruiting, Research, Retail, Sales, Software Documentation, Supervisory Skills
