Location:
223 east Thousand Oaks Blvd, Thousand Oaks, CA 91360
Work:
Viasource Solutions
President and Chief Executive Officer
1St Nationwide Resources Group
Jan 2004 - Aug 2009
Executive Vice President
Iqor
Aug 2001 - Sep 2005
Senior Vice President Client Performance
Irmc 2003-2004
Jan 2002 - Dec 2004
Senior Vice President
1Nw Contact
Jan 2002 - Dec 2004
Partner and Chief Operating Officer
Intellirisk Iqor
2002 - 2004
Senior Vice President Client Performance
Collectech Systems
Jan 2000 - Dec 2002
Director of Key Account Management
Stanislaus Credit Control Service
Jan 1993 - Dec 1999
General Manager
Education:
California Polytechnic State University - San Luis Obispo 1977 - 1981
Bachelors, Bachelor of Science, Business
Skills:
Crm, Strategy, Operations Management, Call Centers, Management, Sales Management, Lead Generation, Call Center, Leadership, Sales, Strategic Partnerships, Account Management, Customer Experience, Key Account Management, Outsourcing, Business Development, Bpo, Vendor Management, Contact Centers, Business Strategy, Strategic Planning, Enterprise Software, Start Ups, Team Building, Customer Acquisition, Marketing Strategy, Team Leadership, Customer Relationship Management, Business Process Improvement, Direct Marketing, Telecommunications, Integration, Finance, Analysis, Customer Service, Budgets, Competitive Analysis, Process Improvement