Location:
6710 Yellowstone Pkwy, Indianapolis, IN 46217
Work:
Public Service Company of Oklahoma
Aug 2017 - May 2018
Customer Service Representative
Ips-Energy Usa, Inc.
Aug 2017 - May 2018
Senior Support Specialist
H&R Block
Sep 2011 - Apr 2016
Technical Trainer
H&R Block
Jan 2009 - Apr 2016
Tax Professional
H&R Block
Jan 2012 - Apr 2016
Customer Service Leader
Sykes
Jan 1996 - May 2000
Technical Trainer
Education:
Northwestern Oklahoma State University 1988 - 1991
Bachelors, Bachelor of Science, Education
Northern Oklahoma College 1986 - 1988
Associates, General Studies
Blackwell High School 1982 - 1986
Skills:
Public Speaking, Training Delivery, Customer Service, People Development, Income Tax, Small Business Tax, Tax Preparation, Professional Communication, Microsoft Office, Call Center, Curriculum Development, Flexibility, Team Oriented, Eager Learner, Resilience