Work:
Utah State University
Associate Professor of Technical Communication and Rhetoric
Utah State University
Aug 2011 - Apr 2017
Assistant Professor of Technical and Professional Communication
Microsoft
Oct 2009 - Jan 2010
Research Intern
Villagereach
Oct 2007 - Sep 2008
Information Systems Project Manager
Mercy Corps
Jun 2007 - Sep 2007
Research Intern
Williamsrdm, Inc.
2001 - 2006
Technical Writing Manager
Education:
University of Washington 2006 - 2011
Doctorates, Doctor of Philosophy, Design, Engineering
University of North Texas 2006
Masters
University of North Texas 2004 - 2006
Masters, Master of Arts, Writing
Abilene Christian University 1999
Clyde High School
Abilene Christian University
Skills:
Technical Writing, Editing, User Centered Design, Professional Communication, User Research, Qualitative Research, Information Design, Teaching, Camtasia, Dreamweaver, Information Architecture, Technical Documentation, Technical Communication, Adobe Creative Suite, Usability Testing, Copy Editing, User Experience, Content Management, Photoshop, Indesign, Instructional Design, Proofreading, Research, Html, User Interface Design, User Interface, Proposal Writing, Human Computer Interaction, Wordpress, Web Content, Adobe Acrobat, Contextual Inquiry, Usability