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Richard K Magnuson, 791904 NW Lucky Ln, Silverdale, WA 98383

Richard Magnuson Phones & Addresses

1904 NW Lucky Ln, Silverdale, WA 98383    360-7795059   

Klamath Falls, OR   

Richland, WA   

Bellevue, WA   

Thorne Bay, AK   

Work

Company: Group health cooperative of puget sound Address: 320 Westlake Ave N Ste 100, Seattle, WA 98109 Phones: 206-4485600 Position: Cfo Industries: Offices and Clinics of Doctors of Medicine

Mentions for Richard K Magnuson

Career records & work history

Lawyers & Attorneys

Richard Magnuson Photo 1

Richard Magnuson - Lawyer

ISLN:
911522028
Admitted:
1982

Richard Magnuson resumes & CV records

Resumes

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Richard Magnuson

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Richard Magnuson

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Richard Magnuson

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Richard Magnuson

Location:
United States
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Richard Magnuson

Location:
United States
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Richard Magnuson

Location:
United States
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Richard Magnuson

Location:
United States

Publications & IP owners

Us Patents

System And Method For Automatically Detecting, Reporting, And Tracking Conflicts In A Change Management System

US Patent:
8219541, Jul 10, 2012
Filed:
Oct 28, 2009
Appl. No.:
12/607745
Inventors:
Richard Kevin Magnuson - Bellevue WA, US
Stephen J. Siwek - Chicago IL, US
Kelvin Lam - Bedford MA, US
Rashmi Rekha Sahoo - Kirkland WA, US
A. V. S. S. N. S. Sudhakar - Kakaraparru, IN
David Andrew Tootill - Mercer Island WA, US
Assignee:
CA, Inc. - Islandia NY
International Classification:
G06F 7/00
US Classification:
707708, 707608, 707802
Abstract:
A system and method for automatically detecting, reporting, and tracking conflicts in a change management system is provided. In particular, the system and method described herein may be used to identify potential conflicts associated with resources and schedules involved in a proposed change to an information technology infrastructure. A conflict analysis engine may analyze a change order that includes planned changes to an information technology infrastructure to identify potential conflicts associated with the change order that includes the planned changes to the information technology infrastructure. The potential conflicts may then be added to a conflicts list for the change order and a workflow may be created to manage resolving the potential conflicts. Thus, in response to resolving the potential conflicts, the planned changes may be deployed within the information technology infrastructure.

Service Level Agreement Design And Enforcement For Outsourced Call Center

US Patent:
2005026, Nov 24, 2005
Filed:
May 20, 2005
Appl. No.:
11/133955
Inventors:
Richard Magnuson - Bellevue WA, US
International Classification:
G06F017/60
US Classification:
705001000
Abstract:
A method for managing support services includes storing one or more support level agreements (SLAs), each having an associated attribute, in a database as one or more corresponding data objects. One or more trouble tickets, each having one or more associated attributes, are entered into the database as one or more corresponding data objects. One or more of the one or more stored SLAs are automatically applied to each of the one or more trouble tickets by matching the attributes of the one or more trouble tickets with the attributes of the one or more SLAs.

Service Level Agreement Design And Enforcement For Outsourced Call Center

US Patent:
2012010, Apr 26, 2012
Filed:
Jan 5, 2012
Appl. No.:
13/343775
Inventors:
Richard K. Magnuson - Bellevue WA, US
Assignee:
COMPTER ASSOCIATES THINK, INC. - Islandia NY
International Classification:
G06Q 10/06
US Classification:
705 713
Abstract:
A method for managing support services includes storing one or more support level agreements (SLAs), each having an associated attribute, in a database as one or more corresponding data objects. One or more trouble tickets, each having one or more associated attributes, are entered into the database as one or more corresponding data objects. One or more of the one or more stored SLAs are automatically applied to each of the one or more trouble tickets by matching the attributes of the one or more trouble tickets with the attributes of the one or more SLAs.

Isbn (Books And Publications)

Coeur D'Alene Diary: The First Ten Years Of Hardrock Mining In North Idaho

Author:
Richard G. Magnuson
ISBN #:
0832301876

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