Location:
19821 Douglas Cir, Elkhorn, NE 68022
Work:
Ltcg Long Term Care Group
Client Engagement and Account Management
Capgemini
Head of Operations and Client Engagement
Principal Financial Group
Aug 2014 - Jul 2016
Regional Vice President
Lincoln Financial Group
2012 - Jun 2014
Vice President - Customer Experience
Lincoln Financial Group
Feb 2011 - 2012
Vice President Administrative Risk and Inforce Services
Lincoln Financial Gorup
Aug 2010 - Feb 2011
Head of Vendor Relations
Massmutual Financial Group
Dec 2005 - Apr 2010
Vice President
Massmutual Financial Group
2000 - Dec 2005
Assistant Vice President and Director
The Hartford
Jul 1992 - Jan 2000
Director - Hartford Life and Cebsco
Education:
Rensselaer Polytechnic Institute - the Lally School of Management 2005 - 2008
Masters
Rensselaer Polytechnic Institute - the Lally School of Management 1999 - 2001
Masters, Management, International Business, Finance
Roger Williams University
Bachelors, Bachelor of Science, Marketing, Business Management
Skills:
Leadership, Insurance, Strategy, Management, Disability Insurance, Employee Benefits, Strategic Planning, Process Improvement, Sales, Program Management, New Business Development, Risk Management, Executive Management, Life Insurance, Customer Service, Health Insurance, Marketing, Vendor Management, Budgets, Customer Retention, Sales Management, Account Management, Business Process Improvement, Customer Experience, Financial Services, Business Development, Business Profitability, Service Brand Development
Certifications:
Lean Six Sigma - Coaching Certification
