Work:
Lionbridge Technologies
Jun 2010 - Aug 2011
Technical Support Specialist
Hewlett-Packard
Mar 2003 - Oct 2008
Service and Support Engineer
Gretag Imaging, Inc.
1991 - 2003
Industrial Engineer / Technical Support Manager
CX Corporation
1986 - 1990
Field Service Engineer
Visual Productions, San Diego, CA
1984 - 1986
Technical Maintenance Supervisor
Phototron, Phoenix
1980 - 1984
Technical Maintenance
Skills:
Product Development, Technical Support, Printers, Project Management, Troubleshooting, Engineering, Technical Documentation, Testing, Cross-functional Team Leadership, HP, Management, Hardware, Leadership, Customer Satisfaction, Technical Training, Integration, Servers, Program Management, Software Documentation, Training, Windows
Honor & Awards:
Microsoft MCITP, MCTS; Cisco CCENT; A+