Bobby Fayard resumes & CV records
Resumes

Senior Network Process And Quality Manager And Field
Location:
Atlanta, GA
Industry:
Telecommunications
Work:
AT&T
- 2215 Roswell Rd. Marietta Ga since Aug 2012
SR NETWORK PROCESS & QUALITY MGR/ FIELD OPERATIONS PLANNING AND SUPPORT AT&T - Marietta, Ga since Mar 2011
Six Sigma Green Belt. AT&T Mobility Jan 2010 - Aug 2012
MSOC certified Core and I&M + AT&T Mobility Jan 2010 - Aug 2012
ISO certified. BellSouth Jan 1995 - Dec 2009
Network Manager over Cable Repair. Southern Bell - Marietta GA Jan 1986 - Jan 1995
Facility Technician US Navy - USS VOGE FF1047, Dam Neck va, NAS JAX Feb 1981 - Dec 1985
Operations Specialist 2nd class.
SR NETWORK PROCESS & QUALITY MGR/ FIELD OPERATIONS PLANNING AND SUPPORT AT&T - Marietta, Ga since Mar 2011
Six Sigma Green Belt. AT&T Mobility Jan 2010 - Aug 2012
MSOC certified Core and I&M + AT&T Mobility Jan 2010 - Aug 2012
ISO certified. BellSouth Jan 1995 - Dec 2009
Network Manager over Cable Repair. Southern Bell - Marietta GA Jan 1986 - Jan 1995
Facility Technician US Navy - USS VOGE FF1047, Dam Neck va, NAS JAX Feb 1981 - Dec 1985
Operations Specialist 2nd class.
Education:
Upon request
Skills:
Telecommunications, Network Operations, Call Center, Testing, Troubleshooting, Customer Service, Escalation, Operation, Six Sigma, Vendor Management, Customer Satisfaction, Voip, Computer Hardware, Wireless, Ethernet, Integration, Process Improvement, Quality Assurance, Ip, Program Management, Data Center, Telephony, Security, Team Building, Problem Solving, Team Management, Windows, Avaya, Mobile, Planning, Customer Relations, Team Leadership, Disaster Recovery, Documentation, Operating Systems, Project Planning, Training, Management, Networking, T1, Call Centers, Solution Selling, Mpls, Unified Communications, Cloud Computing, Customer Retention, Customer Experience, Salesforce.com, Direct Sales
Interests:
Social Services
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Health
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Health