Work:
Hope Valley Industries
Production Supervisor
Cvs Health
Dec 2011 - Jun 2014
Lead Coordinator - Manager of Scheduling and Real Time Monitoring
Cvs Health
Nov 2009 - Dec 2011
Manager of Resource Planning and Forecasting
Bank of America
Mar 1998 - Nov 2009
Regional Scheduler
Metlife
Jun 1992 - Mar 1998
Work Force Analyst
Education:
New England Institute of Technology 1990 - 1992
Skills:
Customer Service, Training, Process Improvement, Management, Forecasting, Team Building, Call Centers, Leadership, Cross Functional Team Leadership, Vendor Management, Erp, Business Process Improvement, Microsoft Excel, Coaching, Business Analysis, Contact Centers, Inventory Management, Six Sigma, American Red Cross Adult First Aid/Cpr/Aed Certified, Forklift Operation