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Robert Joseph Hazy, 612640 Tam O Shanter Dr, El Dorado Hls, CA 95762

Known as:
Robert J Hazy Robert S Hazy Bob J Hazy
Related to:
Maria V Medina 97

Robert Hazy Phones & Addresses

Westminster, CO   

2640 Tam O Shanter Dr, El Dorado Hills, CA 95762    916-9334969   

El Dorado Hls, CA   

434 York St, Denver, CO 80209    303-5689090   

1611 Malibu Dr, Tempe, AZ 85282   

Austin, TX   

El Dorado Hls, CA   

Somerville, NJ   

Rescue, CA   

Pisgah Forest, NC   

Bridgewater, NJ   

New Haven, CT   

2640 Tam O Shanter Dr, El Dorado Hills, CA 95762    661-4772856   

Work

Position: Professional/Technical

Education

Degree: Graduate or professional degree

Emails

b***[email protected]
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Robert Hazy resumes & CV records

Resumes

Robert Hazy Photo 25

Nj Business And Education Center

Location:
275 south Chickasaw Trl, Orlando, FL 32825
Industry:
Telecommunications
Work:
Sales Partnerships, Inc. Oct 2019 - Sep 2020
Senior Quality Assurance Specialist - American Express Bobcar Experiential Media Oct 2019 - Sep 2020
Head of Sales Russell Cellular Jun 2017 - Sep 2018
Regional Sales Manager Business To Business Verizon Feb 2017 - Jun 2017
Business Manager Iris Transtech Nov 2016 - Jan 2017
Business Development Manager T-Mobile Apr 2016 - Nov 2016
Business Sales Executive Pnc Oct 2015 - Apr 2016
Merchant Services Account Executive Verizon Wireless 2014 - Feb 2015
Senior Sales and Operations Manager - National Distribution Verizon 2012 - 2013
Manager Sales Operation - Converged Solutions Verizon 2012 - 2012
Solution Architect Verizon Wireless Oct 2009 - Aug 2011
Data Sales Consultant Verizon 2010 - 2011
Regional Iot Consultant Verizon Wireless 2005 - 2009
Retail Store Manager Verizon Wireless 2002 - 2005
Assistant Manager Verizon Wireless Oct 1998 - 2002
Retail Sales Associate Oct 1998 - 2002
Nj Business and Education Center
Education:
Central Jersey Real Estate Institute 2020 - 2020
Nj Business and Education Center 2018 - 2020
Centenary University 2014
Bachelors, Business, Communications Raritan Valley Community College
Skills:
Solution Selling, Sales Operations, Telecommunications, Wireless, Customer Retention, Sales, M2M, Customer Experience, Management, Direct Sales, Customer Satisfaction, Sales Process, Sales Management, Retail, Training, Customer Service, Competitive Analysis, Account Management, B2B, Quotas, Mobile Devices, Microsoft Office, Team Building, Cold Calling, Cross Functional Team Leadership, Coaching, Hiring, Vendor Management, Selling, Leadership, Wireless Technologies, Lte, Inventory Management, Team Leadership, Marketing, Strategy, Wireless Solutions, Consultative Selling, Negotiation, Merchandising, Process Scheduler, Invoicing, Strategic Partnerships, Billing, Problem Solving, Scheduling, Managed Services, Merchant Services, Merchant Acquiring, Salesforce.com
Languages:
English
Spanish
Certifications:
Certification of Completion
Certificate of Completion 2018
T3
Robert Hazy Photo 26

Robert Hazy

Location:
Sacramento, California Area
Industry:
Information Technology and Services

Publications & IP owners

Us Patents

Audio Message Driven Customer Interaction Queuing System

US Patent:
8468210, Jun 18, 2013
Filed:
Dec 2, 2010
Appl. No.:
12/958424
Inventors:
Robert Joseph Hazy - El Dorado Hills CA, US
International Classification:
G06F 15/16
US Classification:
709207, 709206, 379 671
Abstract:
This application is for an audio message-driven customer interaction queuing system for any public web page to allow web page visitors to utter questions into a browser-resident recorder application. The questions queue along with originating web page information and are distributed to customer service agents. These agents research the question, using web page as reference, and respond with an audio message, played upon the recorder application by the user after some brief service interval. The invention includes client, server and agent elements. The Client resides in a standard browser on a PC and consists of a Macromedia Flash interface driving an ActiveX control and JavaScript using audio encoding/decoding codecs. The Server consists of Java Servlets, Enterprise Java Beans, a web and application server and generic database technology. The Agent consists of a browser partitioned into areas to accommodate customer URL viewing, Connection Management, and a Client for message playback/record/send functions.

Audio Message Driven Customer Interaction Queuing System

US Patent:
2013025, Sep 26, 2013
Filed:
May 21, 2013
Appl. No.:
13/898475
Inventors:
Robert Joseph Hazy - El Dorado Hills CA, US
International Classification:
G06Q 30/00
US Classification:
705 713, 705304
Abstract:
This application is for an audio message-driven customer interaction queuing system for any public web page to allow web page visitors to utter questions into a browser-resident recorder application. The questions queue along with originating web page information and are distributed to customer service agents. These agents research the question, using web page as reference, and respond with an audio message, played upon the recorder application by the user after some brief service interval. The invention includes client, server and agent elements. The Client resides in a standard browser on a PC and consists of a Macromedia Flash interface driving an ActiveX control and JavaScript using audio encoding/decoding codecs. The Server consists of Java Servlets, Enterprise Java Beans, a web and application server and generic database technology. The Agent consists of a browser partitioned into areas to accommodate customer URL viewing, Connection Management, and a Client for message playback/record/send functions.

Audio Message Driven Customer Interaction Queuing System

US Patent:
7895283, Feb 22, 2011
Filed:
Mar 3, 2003
Appl. No.:
10/377444
Inventors:
Robert Joseph Hazy - El Dorado Hills CA, US
International Classification:
G06F 15/16
US Classification:
709207, 709205, 709206, 379 671, 379 70, 379 8801
Abstract:
This application is for an audio message-driven customer interaction queuing system for retail, help desk or any public web page in a support context, allowing web page visitors to utter questions into a browser-resident recorder application similar to a Walkie-Talkie. These questions then queue along with originating web page information and are distributed to customer service agents. These agents can then research the question, using the web page as reference, and respond with an audio message, played upon the recorder application by the user after some brief service interval. The invention includes client, server and agent elements. The Client resides in a standard browser on a PC. The Client as initially instantiated consists of a Macromedia Flash interface driving an ActiveX control and JavaScript using audio encoding/decoding codecs. The Server consists of Java Servlets, Enterprise Java Beans, a web and application server and generic database technology. The Agent consists of a browser partitioned into areas to accommodate customer URL viewing, Connection Management (to service multiple customers concurrently), and a Client for message playback/record/send functions.

Possible Relatives

Janice J Hazy  Jeffrey L Hazy  Joseph Hazy  Stephen A Hazy  Robert P Johnson  Robert Stan  Robert D Stanard  Robert W Stanbro  Robert R Stanchak  Robert B Stancil 

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