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Robert M Opiela, 52121 Woodland Rd, Hampton Beach, NH 03842

Robert Opiela Phones & Addresses

121 Woodland Rd, Hampton, NH 03842   

11 Stone Post Cir, Raymond, NH 03077    603-8953598   

Durham, NH   

Newmarket, NH   

Milford, NH   

Dover, NH   

11 Stone Post Cir, Raymond, NH 03077    603-5023173   

Work

Position: Craftsman/Blue Collar

Education

Degree: High school graduate or higher

Mentions for Robert M Opiela

Robert Opiela resumes & CV records

Resumes

Robert Opiela Photo 14

Code Monkey

Location:
Hampton Falls, NH
Industry:
Computer Software
Work:
EBSCO Publishing since Aug 2008
Principal Software Engineer
Redpoint Development since Aug 2003
President
Health Dialog May 2008 - Aug 2008
Senior Software Developer Consultant
PC Connection Jul 2006 - Apr 2007
Senior Software Developer Consultant
Measured Progress Jun 2005 - Mar 2006
Senior Software Developer Consultant
PC Connection Jun 2004 - Feb 2005
Senior Software Developer Consultant
Aprisma Management Technologies Jun 2001 - Nov 2002
Senior Software Developer
AtComm Corp Oct 2000 - Apr 2001
Senior Software Developer / Architect
Aspect Communications Aug 1998 - Oct 2000
Senior Software Developer
Cabletron Jun 1995 - Aug 1998
Software Engineer
Education:
University of New Hampshire 1990 - 1995
Skills:
Alfresco, Java, Javascript, C#, Asp, Asp.net, Asp.net Mvc, Asp.net Ajax, Server Architecture, Saas, Soa, Soap, Rest, Xml, Xslt, Agile Methodologies, Microsoft Sql Server, .Net, Perl, Wcf, Ajax, Oracle, Mysql, Software Development, Sql, Linux, Hibernate, Subversion, Git, Junit, Pl/Sql, Scrum, Architecture
Languages:
Spanish
Certifications:
Private Pilot
Robert Opiela Photo 15

Robert Opiela

Robert Opiela Photo 16

Robert Opiela

Publications & IP owners

Us Patents

Method And Apparatus For A Business Contact Center

US Patent:
7606909, Oct 20, 2009
Filed:
Feb 20, 2002
Appl. No.:
10/081560
Inventors:
Michael Ely - Pelham NH, US
Timothy P. Sipsey - Methuen MA, US
Calvin D. Adams - Pelham NH, US
Robert Opiela - Raymond NH, US
International Classification:
G06F 15/16
G06F 15/173
G06F 9/46
G06Q 10/00
H04Q 7/20
H04M 11/00
H04M 15/00
US Classification:
709227, 709204, 709218, 709225, 709235, 709249, 718105, 705 5, 379 9309, 379 9312, 4554522, 455453
Abstract:
A business contact center for interfacing customers with a business is described. The business contact center includes a plurality of media handlers and a conference controller. Each of the plurality of media handlers includes a corresponding control link. Each of the plurality of media handlers is configurable via the corresponding control link to define a plurality of media services including at least one of; routing media between selected media endpoints, recording media from a selectable media source, and playing selectable media to a selected media endpoint. The conference controller is coupled with each of the plurality of media handlers via the corresponding control link. The conference controller is responsive to a customer contact to configure via the corresponding control link an available one of the plurality of media handlers to define selected ones of the media services, media sources and media endpoints for handling the customer contact.

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