Location:
21 Vicksburg Sta, Saint Charles, MO 63303
Work:
Ameren
Supervisor, Digital Customer Care
Magellan Health
Aug 2014 - Sep 2017
Business Analyst
Macy's
Aug 2014 - Aug 2014
Senior Manager - Collections
Macy's
Oct 2013 - Aug 2014
Collections Manager - Operations
Macy's
Feb 2012 - Oct 2013
Collections Systems and Litigation Support Manager
Macy's
Oct 2011 - Feb 2012
Omni-Channel Operations Manager - Macys.com
Macy's
May 2009 - Oct 2011
Collections Manager
Macy's
Jun 2008 - May 2009
Executive Development Program - Manager Customer Service and Outbound Collections
Staples
Mar 1, 2004 - May 1, 2008
Office Equipment Associate
University of Missouri
May 2007 - Aug 2007
Summer Student Advisor
Education:
S.r. College May 2008
Bachelors, Bachelor of Science
University of Missouri - Columbia 2006 - 2008
Bachelors, Bachelor of Science, Business Administration, Marketing
Missouri University of Science and Technology 2003 - 2006
Skills:
Management, Customer Service, Retail, Leadership, Microsoft Excel, Microsoft Office, Team Building, Time Management, Customer Satisfaction, Team Management, Interviews, Microsoft Word, Powerpoint, Marketing, Public Relations, Merchandising, Sales, Project Management, Customer Experience
Certifications:
Coursera Course Certificates, License Awfax7Um6Unw
License Awfax7Um6Unw
Getting Started: Agile Meets Design Thinking