Rohan A Rowe, 483760 Casual Ridge Way, Loganville, GA 30052

3088 Woodwalk Dr southeast, Atlanta, GA 30339

Information Technology And Services

Oldcastle
Senior Manager, End User Services Oldcastle Jul 2015 - Jan 2016
It Field Services Manager General Cable Jul 2013 - Apr 2015
Project Manager Rio Tinto Alcan Jun 2008 - Jun 2013
Service and Help Desk Supervisor and Project Lead Rio Tinto Alcan Jul 2004 - Jun 2008
Senior Systems Analyst Verizon Dec 1, 1999 - Jul 1, 2004
Technical Support Specialist Atlanta Medical Center Jun 1999 - Sep 1999
Senior Desktop and Network Support Technician Turner (Turner Broadcasting System, Inc) Jan 1999 - Jun 1999
Y2K Analyst Suntrust Bank Oct 1, 1998 - Jan 1, 1999
Systems Technician At&T Apr 1, 1998 - Sep 1, 1998
Nt Technician Ibm Apr 1995 - Feb 1998
Project Coordinator and Lead Technician

Villanova University 2015
Masters, Project Management University of Georgia 2013
Southern Polytechnic State University 2008
Kennesaw State University 2006

It Service Management, Disaster Recovery, Cross Functional Team Leadership, Vendor Management, Project Management, Change Management, Integration, Help Desk Support, Itil, Windows Server, Incident Management, Business Process, Servers, System Administration, Leadership, Service Desk, Lotus Notes, Project Planning, It Management, Technical Support, Networking, It Project Leadership, Network Administration, It Operations, Systems Analysis, Infrastructure, Microsoft Office, Enterprise Architecture, Customer Service, Information Systems Project Management, It Project Implementation, Help Desk Implementation, Microsoft Office Sharepoint Server, Tcp/Ip, Pmp, Itil V3 Foundations Certified, Itil Process Implementation, Itil Process, Drp, Service Delivery, Comptia A+ Certification, Comptia Network+, End User Training, User Guide Creation, Lotus Domino Administration, Manage Client Relationships, Multi Tasking, Customer Satisfaction, Microsoft Server Technologies, It Service Improvement

English

Itil Foundation
Comptia Project+
Comptia Network+
Comptia A+
Microsoft Certified Professional
Pmp
Hdi Support Center Director

GENERAL CABLE CORPORATION (formerly ALCAN CABLE) 2013 to 2000
Project Lead - Systems Integration ALCAN CABLE - Atlanta, GA 2011 to 2013
Senior Programmer Analyst (Project Lead) ALCAN CABLE - Atlanta, GA 2009 to 2011
Service and Help Desk Supervisor ALCAN CABLE - Atlanta, GA 2004 to 2009
Senior Programmer Analyst (Senior Systems Administrator) Verizon COMMUNICATIONS - Atlanta, GA 1999 to 2004
Technical Support Specialist SOUTH FULTON MEDICAL CENTER (4-mo. contract) - Atlanta, GA 1999 to 1999
Senior Desktop/Network Support Technician TURNER BROADCASTING & ENTERTAINMENT (6-mo contract) - Atlanta, GA 1999 to 1999
Y2K Analyst SunTrust Bank (3-mo. contract) - Atlanta, GA 1998 to 1999
Systems Technician BellSouth (5-mo. contract) - Atlanta, GA 1998 to 1998
NT Technician IBM Customer Solution (indefinite contract) - Atlanta, GA 1995 to 1998
Project Coordinator/Lead Technician/Technician

University of Georgia - Athens, GA 2013
Project Management Professional Prep Southern Polytechnic State University - Marietta, GA 2008
Cisco Certified Network Associate Kennesaw State University - Kennesaw, GA 2006
Kennesaw Internet Professional Certificate

PMI Project Management, ITIL Service Management, Business Process Improvement