Position:
IT Specialist at Northrop Grumman Information Systems
Industry:
Information Technology and Services
Work:
Northrop Grumman Information Systems
- Bristol, Virginia Area since Nov 2008
IT Specialist
Ivywood Log Homes INC
Jun 2007 - Nov 2008
Assistant Manager/Procurement Coordinator
Schwan’s Food Company
Oct 2006 - Jun 2007
Customer Service Manager
Education:
Virginia Intermont College 2007 - 2011
Bachelor's degree, Business Administration and Management, General
Virginia Highlands Community College 2000 - 2002
Associate of Arts and Sciences (AAS), Education
Johnson County High School 1997 - 2000
Diploma, General Studies
Skills:
• Management – supervised selected processes at Ivywood Homes, • Technical Support - (telecommunications, network, end user support, 60+ wpm), • Leadership – provide assistance/training to co-workers, • Procurement/Operations - (billing, orders/purchasing, spreadsheets, inventory), • Human resources - (managing employee files, training, recruiting), • Customer service – (accounts payable/receivable, billing, software, advice/gui, • Sales – top performer at “Maximize” with Sprint, • Communications – quickly and efficiently convey/interpret information, • Accounting - (QuickBooks), • Microsoft Office - (Word, Excel, Publisher, PowerPoint, Outlook, Desktop Publi
Honor & Awards:
Virginia Intermont College – Graduated ‘Cum Laude’ with an cumulative average of 3.7
Northrop Grumman – Certified - Information Technology Sector Help Desk Support
Northrop Grumman – Promoted – Back Office Support Specialist - 2009
Northrop Grumman –Top Ten Performer with production level above 250%
Ivywood Homes – Promoted from Procurement Coordinator to Assistant Manager
Sprint – Recognized as a Top Performing Specialist - 2006
Sprint – Recognized as Clarify/Satisfy award recipient
Sprint – Recognized as a Top Performing Specialist – 2005
Sprint – Designated “floor walker” (supervisor as needed)
Presidential Academic Achievement Award – 1999