Industry:
Information Technology And Services
Work:
Oracle
Principle Technical Support Engineer at Oracle
Ghost
Mar 2008 - Jan 2010
It Support Manager
Oracle
May 1996 - Jun 2006
Senior Support Engineer, Mission Critical Team  Database Server Technology Group
Oracle
May 1996 - Jun 2006
Principle Technical Support Engineer, High-Availability Team
Mike’s Mini Mart
Jun 1992 - Apr 1996
Assistant Manager
University of Central Florida
1994 - 1995
Laboratory Assistant, Engineering Department
Education:
University of Central Florida 1992 - 1995
Bachelors, Bachelor of Science, Electrical Engineering, Computer Engineering
Oracle University
Master of Science, Masters
Skills:
Databases, Oracle, High Availability, Technical Support, Unix, Rman, Disaster Recovery, Cloud Computing, Integration, Oracle Database, Oracle Flashback Technology, Linux, Sql, Oracle Database Administration, Database Administration, Oracle Rac, Customer Support, Data Guard, Oracle Database Backup and Recovery, Sql Tuning, Operating Systems, Team Leadership, Servers, Oracle Asm, Shell Scripting, Problem Solving, Data Warehousing, Troubleshooting, Performance Tuning, Software Troubleshooting, Customer Service, Software Testing, Software Engineering, Data Pump, It Management, Customer Relations, Employee Training, Software Implementation, Account Management, Oracle Text, Support Management, Windows Server, Windows 7, Ssh, Networking, Wireshark, Oracle Cloud Infrastructure, Oracle Cloud Infrastructure Classic
Certifications:
Oracle Database 11G Administrator Certified Professional
Oracle Database 11G Administrator Certified Associate
Oracle Database 11G Performance Tuning Certified Expert
Professional Software Support Certified
Oracle Database 12C Administrator Certified Professional
Oracle Cloud Infrastructure 2018 Certified Architect Associate