Location:
4510 Charles St, Omaha, NE 68132
Work:
Aflac
Jan 2010 - Sep 2014
Aflac Claims Processor Level Ii
Paypal
Feb 2007 - Oct 2009
Merchant Solutions Agent
Paypal
May 2002 - Feb 2007
Resolution Services Agent
X.com/Paypal
Apr 2000 - May 2002
Customer Service Agent
Werner Enterprises
Aug 1999 - Apr 2000
Logistic Department Consultant
Mutual of Omaha
Aug 1999 - Apr 2000
Senior Benefits Claims Specialist
Education:
Metro Community College 2014
Columbus Technical College 2010 - 2010
Nebraska College of Business 2000 - 2001
Nebraska Wesleyan University 1998 - 1999
University of Nebraska at Omaha 1995 - 1997
Skills:
Call Centers, Customer Service, Insurance, Training, Team Building, Risk Management, Business Analysis, Process Improvement, Banking, Management, Financial Services, Strategic Planning, Customer Satisfaction, Access, Customer Experience, Analysis, Business Process Improvement, Microsoft Word, Relationship Management, Claim, Credit Risk, Payments, Credit Cards, Risk Assessment, Health Insurance, General Insurance
Certifications:
Group Benefit Disability Specialist