Serena H Jackson, 3815832 Beau Ridge Dr, Woodbridge, VA 22193

15832 Beau Ridge Dr, Woodbridge, VA 22193

Information Technology And Services

Microsoft
Account Executive Microsoft National Security Group Microsoft Apr 2014 - Jun 2015
Assistant Specialty Store Manager Guess?, Inc. Jan 2012 - Mar 2014
Assistant Store Manager Charming Charlie Sep 2009 - Dec 2012
Assistant Store Manager

Georgia Gwinnett College 2011 - 2013
Bachelors, Bachelor of Business Administration, Marketing Georgia State University Perimeter College 2008 - 2011
Associates, Business Administration, Marketing Shiloh High School

Leadership, Time Management, Visual Merchandising, Management, Training, Sales, Customer Experience, Inventory Management, Recruiting, Microsoft Office, Policy, Marketing, Social Networking, Sales Operations, Software Documentation, Selling, Business Process, Social Media Marketing, Team Leadership, Social Media, Product Marketing, Microsoft Crm

Abm Certification: Foundations
Insight Selling
Microsoft Certified: Azure Fundamentals

COMPUTER SKILLS Proficient with Microsoft Word Microsoft Excel PowerPoint Internet

Convergys - Mesa, AZ Mar 2014 to Nov 2014
Customer Service Rep Aerotek Nov 2013 to Jan 2014
Contracted Prior Authorization Representative Ryla Teleservices - Kennesaw, GA May 2008 to Oct 2009
Customer Service Representative Comcast Cable Communications - Savannah, GA Mar 2007 to May 2008
Customer Service, Front Counter Rep Semperian - Knoxville, TN Sep 2005 to Feb 2007
Accounting Associate, Summons Department Metron North America - Knoxville, TN Apr 2004 to Sep 2005
Customer Service Supervisor Child and Family of Tennessee - Knoxville, TN Feb 2003 to Apr 2004
Milieu Caseworker Open Arms Care - Knoxville, TN Aug 1999 to Mar 2003
Community Living Specialist America's Collectable Network - Knoxville, TN Feb 1996 to Jun 1998
Order Entry Operator Shop at Home Network - Knoxville, TN Apr 1993 to Apr 1996
Order Entry Operator

Customer Service, file, fax, internet, marketing, excel, Word, Works, Access, Outlook Express,<br/>Power Point, typing, Lotus Notes, ACD phone system, Nortel phone system, Avaya soft phone system,<br/>Open Items, accounting programs, QuickBooks, Mac and PC Systems.

Front Desk at Hilton Hotel, Downtown - Atlanta, GA Oct 2013 to Sep 2014 Atlanta Journal Constitution Jul 2013 to Oct 2013 Front Desk at Wingate by Windham - Norcross, GA Apr 2008 to Aug 2012 Sales Associate at Target - Lithonia, GA May 2007 to Apr 2008

Charming Charlie Sep 2009 to Present
Assistant Store Manager Banfield Pet Hospital - Lilburn, GA Jun 2008 to Aug 2008
Client Service Coordinator Walgreens Pharmacy - Lawrenceville, GA Feb 2007 to Oct 2007
Photo Shop Specialist / Cashier Specialist Olive Garden - Lithonia, GA May 2005 to Aug 2005
Hostess

Georgia Perimeter College - Clarkston, GA 2008
Associates in Business Administration Georgia Gwinnett College - Lawrenceville, GA 2011
Bachelors in Marketing

A&S Atlantic, Inc - Baltimore, MD Jun 2005 to Sep 2011
Office Manager Legal Seafoods Jan 2009 to Mar 2009
Server Uno's Chicago Bar and Grill - Alexandria, VA Jul 2007 to Oct 2007
Server