Position:
Internet Assistant at ATT U-Verse Work Force Management, Internet Assistant at ATT U-Verse Work Force Management, Uverse WFM Internet Assistant at AT&T, AWARDS/COMMUNITY INVOLVEMENT at ATT UVerse
Industry:
Information Technology and Services
Work:
ATT U-Verse Work Force Management
since May 2011
Internet Assistant
AT&T
- Rihardson since May 2009
Uverse WFM Internet Assistant
ATT UVerse
since Jan 2000
AWARDS/COMMUNITY INVOLVEMENT
ATT DSL Helpdesk
Jun 2009 - May 2011
Technical Support Representative
US Census Bureau
Mar 2009 - May 2009
Enumerator
Kansas City Southern Railway
May 1994 - Nov 2008
Engineering Department Secretary
Education:
Southern University
Bachelor of Science, Financial Economics
Skills:
Highly detail oriented, Enthusiastic self-starter, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Operational Efficiency, Call Center, Troubleshooting, Access, Visio, Customer Satisfaction, Technical Support, Telecommunications, Outlook, Software Documentation, Lotus Notes, Customer Support, Networking, Salesforce.com, Process Improvement