Position:
Site Operations Manager at Lexmark International, Inc
Work:
Lexmark International, Inc
since Nov 2011
Site Operations Manager
Flextronics - RTS
Apr 2010 - Oct 2011
Remote Technical Analyst
CDI - IFF
Aug 2009 - Oct 2009
Helpdesk Support
Goodwill Services - THHS
May 2009 - Jun 2009
Helpdesk Support
MEDHOST Inc
Aug 2007 - Feb 2009
Customer Support Specialist-Tier I
Genesys - Pavestone
Jan 2007 - Aug 2007
Helpdesk Support Analyst
Benchmark Career Institute
Feb 2006 - Aug 2007
Instructor/Assistant Director
American Family Mortgage
May 2006 - Jan 2007
System/Network Consultant
SmartSource, Inc
Jan 2005 - Feb 2006
Computer/Network Analyst
Tuesday Morning
Oct 2003 - Dec 2004
Helpdesk Analyst
Brunner Drilling and Manufacturing
Jul 2002 - Jul 2003
CNC Operator
CompuCom
Jul 2000 - May 2002
Customer Fulfillment Administrator
Celestica Inc / ICL Retail SystemsMarch
Jan 1996 - May 2000
Repair Technician
Education:
Dallas County Community College 1996 - 1999
AAS, LAN Administration
Dallas County Community College 1996 - 1999
AAS, Network Support
Eastfield College Mesquite 1996 - 1999
TXAAS, LAN Administration
Eastfield College Mesquite 1996 - 1999
Associate of Arts and Sciences (AAS), LAN Administration
Skills:
Troubleshooting, Computer Hardware, Process Improvement, Active Directory, Technical Support, Project Management, Customer Service, Windows, Integration, Vendor Management, Customer Satisfaction, Windows 7, Team Leadership, Networking, Network Administration, XP, Printers, Microsoft Office, Windows Server, Visio, Account Management, Team Building
Certifications:
A+, CompTIA
Network+, CompTIA
CIS - LAN Server Operator, DCCCD
