Work:
OTIS
2008 - 2009
Modernization/Service Supervisor
ThyssenKrupp Elevator
Feb 2004 - Feb 2007
Warehouse Manager
Delta Air Lines
- Atlanta Sep 1989 - Feb 2004
Customer Care Agent
Education:
University of the Rockies 2012 - 2013
Master of Arts (M.A.), Psychology/Criminology & Justice Studies
University of Phoenix 2010 - 2011
Bachelor's of Science, Psychology
University of Phoenix 2008 - 2010
Associate's of Arts, Business Managment
Skills:
Contract Negotiation, Customer Satisfaction, Operations Management, Negotiation, Team Building, Contract Management, Sales, Sales Management, New Business Development, Account Management, Troubleshooting, Microsoft Office, Process Improvement, Budgets, Project Planning, Project Management, Team Leadership, Business Strategy, Microsoft Word, PowerPoint, Time Management, Management, Teamwork, Employee Relations, Microsoft Excel, Recruiting, Strategic Planning