Susan Serra resumes & CV records
Resumes

Technology Services Support Specialist At Tyler Technologies
Position:
Technology Services Support Specialist at Tyler Technologies
Location:
Cape Elizabeth, Maine
Industry:
Information Technology and Services
Work:
Tyler Technologies
- Falmouth, ME since Feb 2012
Technology Services Support Specialist L.L.Bean - Portland, Maine Area Oct 2011 - Jan 2012
Customer Support Representative IBM 1993 - Oct 2011
IT Systems Support Technician - Team Lead IBM 1994 - 2010
Mfg. Systems Support Technician - Team Lead at IBM ArTec Distributing 1992 - 1993
Computer Technician I Smugglers' Notch Resort Aug 1990 - 1992
Reservation Specialist and Ski School Instructor WhiteWater Challengers 1986 - 1990
Raft Guide
Technology Services Support Specialist L.L.Bean - Portland, Maine Area Oct 2011 - Jan 2012
Customer Support Representative IBM 1993 - Oct 2011
IT Systems Support Technician - Team Lead IBM 1994 - 2010
Mfg. Systems Support Technician - Team Lead at IBM ArTec Distributing 1992 - 1993
Computer Technician I Smugglers' Notch Resort Aug 1990 - 1992
Reservation Specialist and Ski School Instructor WhiteWater Challengers 1986 - 1990
Raft Guide
Education:
Slippery Rock University of Pennsylvania 1988 - 1990
B.S., Commercial Recration and Resort Management
B.S., Commercial Recration and Resort Management
Skills:
Microsoft Office, Customer Service, Call Center, Data Management, Change Management, Problem Solving, Time Management, Software Documentation, Call Centers, Procedure Creation, Documentation, Data Entry, PowerPoint, Excel, Photography, Data Mining, Lean Manufacturing

Founder
Location:
New York, NY
Industry:
Design
Work:
thekitchendesigner.org blog
since 2006
Publisher Susan Serra Associates, Inc. since Jan 1991
President Susan Serra Associates, Inc. since 1990
Certified Kitchen Designer Northport Waterworks 1989 - 1992
Kitchen Designer/Showroom Manager Alno Kitchens 1987 - 1989
Kitchen Designer
Publisher Susan Serra Associates, Inc. since Jan 1991
President Susan Serra Associates, Inc. since 1990
Certified Kitchen Designer Northport Waterworks 1989 - 1992
Kitchen Designer/Showroom Manager Alno Kitchens 1987 - 1989
Kitchen Designer
Education:
Parsons School of Design 1982 - 1985
*Active Design Seminar Attendee *Continuing Education for CKD Yearly Requirement National Kitchen & Bath Association
CKD, Kitchen Design
*Active Design Seminar Attendee *Continuing Education for CKD Yearly Requirement National Kitchen & Bath Association
CKD, Kitchen Design
Skills:
Millwork, Furniture, Custom Furniture, Blogging, Built Ins, Libraries, Interior Design, Interiors, Remodeling, Residential Design, Sustainable Design, Space Planning, Renovation, Cabinetry, Remodels, Furnishings, Baths, Historic Preservation, Design Development, Bathrooms, Green Building, Kitchen, Kitchen Design, Space Planning, Kitchen and Bath Design, Rendering, Flooring, Window Treatments, Floor Plans, Interior Architecture, Lighting Design, Residential Homes, Architecture, Home Staging, Countertops, Sketching, Retail Design, Architectural Drawings, Concept Design, Lighting, Sketchup, Design Consulting, Submittals, Ff&E, 3D Rendering, Construction Drawings, House, Architectural Design, Leed Ap
Interests:
Interior Design
Green Design
Cooking
New Products/Design Ideas
Color Theory
Gardening
Photography
New York City Architecture
Attending Design Shows
Green Design
Cooking
New Products/Design Ideas
Color Theory
Gardening
Photography
New York City Architecture
Attending Design Shows
Certifications:
Certified Kitchen Designer
