Work:
Carefirst Bluecross Blueshield
Nov 1, 2013 - Aug 2016
Senior Trainer
Carefirst Bluecross Blueshield
Nov 2000 - Nov 2013
Supervisor Customer Service
Anthem, Inc.
Nov 2000 - Nov 2013
Business Change Analyst
Education:
Wv Junior College 1991 - 1993
Winfield High School 1988 - 1991
Round Lake High School 1987 - 1990
Skills:
Insurance, Health Insurance, Employee Benefits, Process Improvement, Performance Management, Leadership, Training, Customer Service, Coaching, Managed Care, Claim, Employee Training, Claims Management, Recruiting, Conflict Resolution, Policy, Peoplesoft, Time Management, Sales, Hmo, Interviews, Instructor Led Training, Workshop Facilitation, Ppo, Training Delivery, Health Savings Accounts, Team Building, Business Process Improvement