Position:
Manager, Operations at Pole To Win International
Work:
Pole To Win International
since Jan 2013
Manager, Operations
Pole To Win International
- Hunt Valley Jan 2012 - Jan 2013
CS Manager
Concentrix
Dec 2010 - Jan 2012
Asst Operations Manager
e4e
Jul 2010 - Dec 2010
Team Leader - Operations
Intelenet Global Services
Sep 2008 - Dec 2009
Sr CSR
Accenture
Jan 2006 - Sep 2007
Analyst
Nittany Outsourcing Services
Aug 2002 - Dec 2006
Team Leader
Education:
Kamala Subramaniam Matriculation Hr Sec School 1999 - 2000
Biology, Chemistry and Physics, Science
Skills:
BPO, Operations Management, Transition Management, Performance Management, Process Improvement, CRM, Call Center, Training, Team Management, Management, Six Sigma, Outsourcing, Forecasting, Quality Assurance, Coaching, Service Delivery, Project Planning, Program Management, Business Development, Call Centers, Vendor Management, Troubleshooting, Project Management, MIS, Teamwork, Technical Support, Leadership, Employee Engagement, Software Documentation, Business Process Improvement, Business Analysis