Work:
Retail Business Services
Manager, Customer Support
Ahold
Nov 2010 - Jun 2015
Sales Supervisor, Consumer Affairs
Ahold
Nov 2010 - Jun 2015
Supervisor, Loyalty Contact Center
Giant Food
Jun 2005 - Nov 2010
Customer Operations Manager
Giant Food
Jan 2001 - Jun 2005
Checkout Coach and Service Desk Associate
Education:
West Chester University of Pennsylvania 2000 - 2000
Millersville University of Pennsylvania
Skills:
Grocery, Merchandising, Customer Service, Supervisory Skills, Microsoft Excel, Managing Associates, Close Attention To Detail, Teamwork, Call Centers, Hiring, Telephone Skills, Time Management, Goal Oriented, Loss Prevention, Retail, Operations Management, Shrinkage, Asset Protection, P&L Management, Store Management, Inventory Management, Pos, Team Building, Store Operations, Customer Satisfaction, Supermarkets, Powerpoint, Microsoft Word, Compliance Pci, Associate Development, Customer Experience, Accountability, Shopper Marketing, Planograms, Process Scheduler, Adaptable and A Quick Learner, Sense of Urgency, Train Others, Genuine, Tenacious, Reliable, Work Ethic, Call Center
