Tammy Ann Phelps, 61Watertown, WI

United States

Evans Home Improvements and Repair - Milwaukee, WI 2004 to 2013
Estimator Sterling Satellite - Menomonee Falls, WI 2004 to 2005
Assistant Office ManagerSales Full Gospel Business Men - Waukesha, WI 2002 to 2004
Administrative Assistant Agricultural Equipment - Fort Atkinson, WI 1997 to 2002
Design Technician

Mount Mary College - Milwaukee, WI 2012 to 2013
BS in Education Technology John Marshall High School - Milwaukee, WI 2013
Science WCTC, MATC - Milwaukee, WI 1994 to 1997
Electrical Engineering and Design

Managed numerous projects simultaneously within budgetary restrictions. Vendor Management: Negotiated low vendor rates for office supplies. Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Reporting: Maintained status reports to provide management with updated information for client projects. Executed integrated advertising campaign across multiple media channels. Calendaring: Planned all meetings and travel for CEO. Scheduling: Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork. Planning: Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees. Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes. Operations: Collaborated with teams to ensure smooth work flow and efficient organization operations. Accountable for all operations of busy office. Customer Service: Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Research: Investigated and analyzed client complaints to Identify and resolve issues.

Evans Home Improvements - Milwaukee, WI 2004 to 2014
Estimator Albrecht's Sentry - Delafield, WI 2008 to 2011
Deli clerk Sterling Satellite - Menomonee Falls, WI 2004 to 2005
Assistant Office ManagerSales Full Gospel Business Men - Waukesha, WI 2002 to 2004
Administrative Assistant Agricultural Equipment - Fort Atkinson, WI 1997 to 2002
Design Technician

MATC - West Allis, WI 1994 to 1997
Associate in Design John Marshall High School - Milwaukee, WI 1981