Industry:
Information Technology And Services
Work:
Tsys
Aug 2016 - Dec 2016
Noc Operator and It Support Specialist
Open Technology Solutions, Llc
Mar 2016 - Jul 2016
It Service Desk Analyst
Westwood College
Jan 2015 - Mar 2016
Help Desk Analyst
Transamerica
Jan 2014 - Jan 2015
New Business Support Representative
Sls
May 2013 - Dec 2013
Customer Support Associate Ii
Transamerica
Feb 2013 - Apr 2013
Agent Contact Center Csr
Tech Data
May 2012 - Jul 2012
Help Desk Associate
Fis
Feb 2012 - May 2012
Credit Card Customer Service Associate
Raymond James
Sep 2010 - May 2011
Storage Management Intern
Sep 2010 - May 2011
Tampa and St Petersburg, Florida Area
Education:
University of Colorado Denver 2014 - 2018
Bachelors, Computer Engineering
St. Petersburg College 2010 - 2013
Associates, Liberal Arts, Liberal Studies
Pasco - Hernando Community College 2007 - 2010
Skills:
Active Directory, Help Desk Support, Customer Service, Call Centers, Technical Support, Microsoft Exchange, Windows 7, Troubleshooting, Windows Xp, Access, Bmc Trackit, Avaya Asa, Password Resets, Citrix, Operating Systems, Windows Server, Mac Os, Windows, Windows 10, Windows Vista, Software Documentation, Computer Hardware, Computer Software, Software Installation, Process Improvement, Sharepoint, Information Technology, Service Desk, Computer Hardware Troubleshooting, Microsoft Office, Microsoft Office365, Microsoft Outlook 2010, Microsoft Outlook 2013, Microsoft Excel, Powerpoint, Customer Satisfaction, Microsoft Word, Customer Support, Outlook, Vnc, Bomgar, Numara Footprints, Networking, Leadership, Servers, Data Center, Telecommunications, Cisco Systems Products, Network Administration
Interests:
Animal Welfare
Science and Technology
Certifications:
American Red Cross, License 0Xpm2L
Bls Certification
License 0Xpm2L